Izabela Tartler
Dawsonville
Summary
Versatile and bilingual professional with a proven track record in childcare and customer service. Excelled in conflict resolution and communication, enhancing customer loyalty and creating educational environments. Demonstrates strong problem-solving abilities and interpersonal skills, ensuring high levels of satisfaction and repeat business.
Eager to gain more experience and further develop professional skills.
Overview
1
1
year of professional experience
Work History
Babysitter
Care.com
10.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Customer Service Representative
Beverage Company
12.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services.
- Assisted customers with purchases and provided product recommendations.
- Maintained a positive and professional attitude to enhance customer satisfaction.
- Gained experience in sales and communication.
Education
High School Diploma -
Dawson High School
Dawsonville05-2025
Skills
- Bilingual: Fluent in Portuguese and English
- Strong Communication & Interpersonal Skills
- Customer Service & Sales Experience
- Childcare & Babysitting Expertise
- Problem-Solving & Adaptability
- Time Management & Organization
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Babysitter
Care.com
10.2024 - Current
Customer Service Representative
Beverage Company
12.2023 - 06.2024
High School Diploma -
Dawson High School
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