ROGER INDRAWAN
Buford
Summary
Results-driven Logistics and Operations Professional with expertise in high-value warehouse operations and team leadership. Skilled in optimizing inventory systems and enhancing operational efficiency through data-driven processes. Background includes real estate sales and successful technology projects in app development, IoT, and UI/UX design, integrating business operations with innovative solutions.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Operations Team Lead (High-Value & Inventory Control)
JD Logistics
09.2025 - Current
- Lead daily high-value warehouse operations in a fast-paced e-commerce fulfillment environment, including TikTok Shop operations.
- Supervise inbound and outbound workflows including picking, packing, sorting, and dispatch activities to ensure timely order fulfillment.
- Manage and oversee inventory control operations, including WMS updates, cycle counts, stock reconciliation, and inventory accuracy monitoring.
- Investigate inventory discrepancies such as missing, extra, damaged, real extra, and unshipped items, using root cause analysis and transaction/movement history review.
- Monitor inventory flow including putaway processes, stock rotation, and movement between bulk storage and small-bin areas to maintain space efficiency and accuracy.
- Coordinate and ensure accuracy of inventory transfers between warehouse zones, including internal relocation and stock movement control.
- Oversaw team handling of damage registration, stock adjustment, and inventory classification processes to maintain inventory integrity.
- Ensure high inventory accuracy through continuous monitoring, reconciliation, and error prevention processes.
- Conducted quality control checks and inventory audits, minimizing errors and discrepancies in order fulfillment.
- Train and coach team members on inventory control procedures, WMS usage, and proper warehouse handling standards.
- Assign daily operational tasks and monitor team performance to meet productivity targets and delivery deadlines.
- Provide real-time problem solving for operational issues including inventory discrepancies, order delays, and system mismatches.
- Ensure warehouse areas are clean, organized, and compliant with safety procedures and SOP standards.
- Prepare daily/weekly operational and inventory reports to support management review and audit processes.
- Collaborate with supervisors and cross-functional teams to ensure smooth end-to-end fulfillment processes from warehouse to dispatch.
- Identified operational bottlenecks and implemented process improvements, enhancing workflow efficiency and inventory accuracy.
Sales / Agent Experience
Real Estate
06.2024 - 06.2025
- Facilitated client communication and property consultations to address client needs
- Assisted in negotiation and closing deals, ensuring client satisfaction
- Built strong client relationships and follow-up systems
- Oversaw end-to-end sales process, from lead generation to closing, enhancing client experience
E-Commerce & Operations Assistant
Palem Star Aluminium
01.2024 - 06.2025
- Managed and supported Shopify e-commerce operations for aluminum products
- Managed online product listings, processed orders, and fulfilled customer requests
- Oversaw inventory monitoring and organized warehouse layout for optimal efficiency
- Assisted in packing and shipment preparation for outgoing orders
- Supported daily warehouse operations alongside team members (including junior workers)
- Facilitated seamless workflow between online orders, stock levels, and delivery logistics
- Communicated with team members to maintain efficient order fulfillment and inventory accuracy
Education
Associate of Science - Computing
Unisadhuguna International College
Tangerang, ID07.2025
Skills
- Inventory control
- Warehouse management
- Inventory Management Systems
- Operations & Logistics
- Logistics Strategy
- Supply Chain Optimization
- Workflow Optimization
- Process Improvement
- Quality Control
- Problem Solving
- Analytical thinking
- Technical Skills
- Team management
- Cross-Team Coordination
- Leadership skills
- Client Communication
Timeline
Operations Team Lead (High-Value & Inventory Control)
JD Logistics
09.2025 - Current
Sales / Agent Experience
Real Estate
06.2024 - 06.2025
E-Commerce & Operations Assistant
Palem Star Aluminium
01.2024 - 06.2025
Associate of Science - Computing
Unisadhuguna International College