Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Rolanda Ferguson

Covington

Summary

Efficient Order Fulfillment Associate known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, logistic coordination, and customer service, ensuring smooth order processing from start to finish. Excel in time management, problem-solving, and teamwork, making significant contributions to operations and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Order Fulfillment Associate

Becton Dickinson
Covington
09.2021 - Current
  • Processed customer orders with accuracy and efficiency.
  • Collaborated with team members to complete tasks efficiently and effectively.
  • Verified order accuracy prior to shipment.
  • Pulled and packed products from shelves based on customer orders.
  • Assisted in training new warehouse employees.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Utilized RF scanner to locate and select items from inventory for customer orders.

Welding Machine Operator

Clairon Metals
Covington
07.2017 - 09.2021
  • Monitor the welding process to ensure it meets specific requirements in terms of strength, consistency, and accuracy.
  • Position workpieces manually so that the pieces can be joined together properly.
  • Accurately record data related to completed projects including number of pieces produced per hour.
  • Check finished products for defects prior to shipment ensuring they meet quality control requirements.
  • Operate manual or semi-automatic welding equipment to fuse metal segments together.
  • Inspect welds for quality assurance purposes ensuring they meet safety standards and customer specifications.

Warehouse Packer

General Mills
Covington
08.2016 - 07.2017
  • Prepared bulk orders of cereal for shipment.
  • Performed hourly quality checks.
  • Build, load, and wrap Gaylord boxes using a manual strapping tool.
  • Transported empty totes and products to designated areas using an electric pallet truck.
  • Ensured that all safety procedures were followed while operating machinery.
  • Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.

Crew Trainer

McDonald's
Covington
08.2014 - 08.2016
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Ensured that all equipment was properly cleaned and sanitized according to health codes.
  • Assisted in resolving customer complaints quickly and efficiently.
  • Mentored new hires on proper cash handling methods, food preparation standards, product knowledge, customer service protocols.
  • Operated cash registers to process customer orders.
  • Completed opening, closing, and shift change tasks by following company guidelines.

Education

Associate of Arts - Culinary Arts

Atlanta Technical College
Atlanta, GA

Some College (No Degree) - Interdisciplinary Studies

Georgia Piedmont Technical College
Covington, GA

High School Diploma -

Newton High School
Covington, GA
05-2012

Skills

  • Order fulfillment
  • RF scanner operation
  • Inventory management
  • Quality control
  • Packing and shipping
  • Team collaboration
  • Problem solving
  • Customer service
  • Attention to detail
  • Multitasking and organization
  • Punctual and dependable

Affiliations

  • I really enjoy bringing smiles through my cooking and baking skills.

References

References available upon request.

Timeline

Order Fulfillment Associate

Becton Dickinson
09.2021 - Current

Welding Machine Operator

Clairon Metals
07.2017 - 09.2021

Warehouse Packer

General Mills
08.2016 - 07.2017

Crew Trainer

McDonald's
08.2014 - 08.2016

Associate of Arts - Culinary Arts

Atlanta Technical College

Some College (No Degree) - Interdisciplinary Studies

Georgia Piedmont Technical College

High School Diploma -

Newton High School

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Rolanda Ferguson