Rometia Taylor
Augusta
Summary
Extensive experience in customer service across education, retail, and healthcare sectors. Proven ability to deliver quality service with a focus on customer satisfaction. Demonstrated skills in problem-solving and effective communication in diverse environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Special Education Irregulated Teacher
Richmond County Board Of Education
10.2022 - Current
- Developed engaging lesson plans tailored to diverse learning styles and abilities.
- Fostered positive classroom environment enhancing student participation and collaboration.
- Implemented innovative teaching methods to improve student comprehension and retention.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
School Nutrition Food Service Assistant
Richmond County Board Of Education
08.2016 - 10.2022
- Prepare and serve food for students and staff
- Clean and sanitize kitchen area and equipment daily
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and serving areas.
- Supported inventory management by monitoring stock levels and reporting shortages.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
Customer Service Attendant
Kangaroo Express
09.2013 - 09.2014
- Assist customers with purchases
- Operate cash register
- Rotate inventory
Housekeeping Aide
University Hospital/Crothal
06.2011 - 09.2013
- Kept patient areas cleaned and sanitized
- Followed all infection control practices including standard precautions and isolation precautions
- Completed work assignments in a timely manner
Dwight D. Eisenhower Medical Center
09.2007 - 10.2007
- Completed over 80 hours of clinical training as a phlebotomist trainee
- Collected blood and urine specimens using venous and micro techniques
- Verified specimen collection information in laboratory information system
- Performed bleeding time procedures
Customer Service Attendant
Circle K
10.1999 - 07.2003
- Performed cashier and customer service duties
- Balanced daily financial transactions
- Rotated Inventory
Cashier
Captain D’s Restaurant
08.1997 - 10.1999
- Operated cash register
- Assisted customers with questions regarding menu items
Education
Master of Arts - Special Education
University of Phoenix
Tempe, AZBachelor - Healthcare Administration
University of Phoenix
Augusta, GA06.2013
Phlebotomy Technician Certificate - undefined
Tender Care Training Center
Augusta, GA08.2007
High School Diploma - General Studies
T.W. Josey High School
Augusta, GA06.1995
Skills
- General computer skills
- Small group instruction
- Student rapport
- Special education
- Differentiated instruction
Certification
- National Phlebotomy Association
- Certified from August 28, 2007 to January 22, 2015
- Certification Number: 20-1783Y07
Timeline
Special Education Irregulated Teacher
Richmond County Board Of Education
10.2022 - Current
School Nutrition Food Service Assistant
Richmond County Board Of Education
08.2016 - 10.2022
Customer Service Attendant
Kangaroo Express
09.2013 - 09.2014
Housekeeping Aide
University Hospital/Crothal
06.2011 - 09.2013
Dwight D. Eisenhower Medical Center
09.2007 - 10.2007
Customer Service Attendant
Circle K
10.1999 - 07.2003
Cashier
Captain D’s Restaurant
08.1997 - 10.1999
Bachelor - Healthcare Administration
University of Phoenix
Phlebotomy Technician Certificate - undefined
Tender Care Training Center
Master of Arts - Special Education
University of Phoenix
High School Diploma - General Studies
T.W. Josey High School
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