Ron Jaicks
Marietta
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Regional Manager
Alliance Hospitality
- Regional Director of Operations for four properties, including Hilton and Choice hotels
Task Force- Operational Support
The Candler Hotel
- Current
- Hiring, Training, Scheduling, Leadership Team
Assistant General Manager/Comptroller
Courtyard/Element by Marriott Dual Property Midtown
- 03.2023
- Manage Daily Operational Duties over Front Desk, Housekeeping and Engineering
- Responsible for all accounting and Human Resources for both properties
- Lead Opening Team to strong GSS Scores
General Manager
Holiday Inn Riverview
02.2020 - 07.2020
- Managed day-to-day operations of full-service hotel with75+ employees
- Ensured guests and team members safety during COVID-19
- Responsible for179 room property and revenues of $10M
General Manager
Hilton Garden Inn
09.2018 - 01.2020
- Managed day-to-day operations of full-service hotel with40+ employees
- Maintained world ranking top10 of all Hilton Garden Inn properties
- Responsible for annual revenues of approximately $9M
General Manager
Wingate by Wyndham
01.2011 - 09.2018
- Hotel owned by Charleston Southern University, managed relationship between university and hotel management company
- Addressed hotel and guests’ issues and offered immediate solutions
- Won Hotel of the Year in2014 from Wyndham and Small Business of the Year from Dorchester Chamber of Commerce2014 and2016
General Manager
Hawthorn Suites by Wyndham
07.2007 - 12.2011
- Responsible for high volume extended stay property
Regional/General Manager
Residence Inn by Marriott
11.1999 - 09.2001
- Responsible for day-to-day operations of two Marriott properties
- Received multiple awards at both properties, including highest guest satisfaction award
Regional/General Manager
IMIC Hotels
07.1992 - 11.1999
- Began as General Manger of one property and was promoted to regional manger for Hilton branded properties
Education
Bachelor of Science - Business Management
Charleston Southern University
Charleston, SC09.1993
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
Certification
- Certified in Hilton, Marriott and Wyndham
- Certified General Manager with Food Safety
Affiliations
- President of Charleston Southern University Alumni Association
- President of Charleston Southern University Athletic Association
- Chairman of Dorchester County ATax Accommodations Committee
- Chairman of Dorchester County Board of Elections
Accomplishments
- Collaborated with a selected team of top 10 Regional managers in the creation of a Leadership Development program to help transition new General Managers.
- Supervised team of 75+ staff members.
- Achieved Hotel of the Year award with Wyndham Hotels for highest guest satisfaction rating, community involvement and associate empowerment.
- Received "Small Business of the Year" award for Wyndham Property in Sommerville, SC.
Timeline
General Manager
Holiday Inn Riverview
02.2020 - 07.2020
General Manager
Hilton Garden Inn
09.2018 - 01.2020
General Manager
Wingate by Wyndham
01.2011 - 09.2018
General Manager
Hawthorn Suites by Wyndham
07.2007 - 12.2011
Regional/General Manager
Residence Inn by Marriott
11.1999 - 09.2001
Regional/General Manager
IMIC Hotels
07.1992 - 11.1999
Regional Manager
Alliance Hospitality
Task Force- Operational Support
The Candler Hotel
- Current
Assistant General Manager/Comptroller
Courtyard/Element by Marriott Dual Property Midtown
- 03.2023
Bachelor of Science - Business Management
Charleston Southern University
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