Ronak Patel
Atlanta
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Spring Hill Suites by Marriott
01.2025 - Current
- Oversee day-to-day operations for Spring Hill Suites by Marriott, ensuring the highest standards of guest service and operational efficiency
- Lead and develop a dynamic team of hotel staff, providing ongoing training and professional development to ensure optimal performance and guest satisfaction
- Drive revenue growth through effective pricing strategies, inventory management, and marketing initiatives to maximize occupancy and profitability
- Manage budgeting, forecasting, and cost control to maintain financial health while meeting corporate and brand standards
- Build strong relationships with guests, stakeholders, and the local community to create a positive reputation for the hotel
Regional Operations Manager
HKB Hotel Group
01.2021 - 01.2024
- Managed operations across 6 hotels in the Atlanta area, ensuring adherence to brand standards, maximizing profitability, and exceeding guest expectations
- Led and mentored regional managers and staff, fostering a culture of continuous improvement and high performance
- Developed and implemented strategic initiatives that enhanced operational efficiency, productivity, and revenue generation
- Managed regional budget, ensuring cost-effectiveness and resource optimization across all hotel operations
- Cultivated and maintained strong relationships with hotel owners, corporate leadership, and key stakeholders
General Manager
Comfort Inn Sandy Spring
01.2020 - 01.2021
- Developed and executed revenue management strategies that led to a 10% increase in RevPAR through targeted marketing campaigns
- Recruited, trained, and motivated a team of 15 employees, creating a positive and productive work environment and improving guest satisfaction scores by 8%
- Streamlined inventory management processes, reducing operating costs by 5%
- Ensured compliance with brand standards, safety regulations, and local ordinances to provide an excellent guest experience
Night Auditor
Comfort Inn by Choice Hotels
01.2019 - 01.2020
- Managed night-time operations, ensuring smooth guest registration, accurate financial reporting, and security
- Processed guest payments, balanced cash drawers, and reconciled accounts
- Provided excellent customer service to guests with inquiries and concerns, maintaining accurate records of guest activity and hotel performance
Education
Associate's Degree - Business Management
Georgia State University
Atlanta, GA05-2025
Skills
- Hotel Operations
- Multi-Brand Expertise
- Revenue Management
- Leadership & Team Development
- Financial Management
- Guest Service Excellence
- Property Management Systems (PMS)
Certification
• General Manager Certified – Choice Hotels
• General Manager Certified – IHG (InterContinental Hotels Group)
• General Manager Certified – Marriott International
Timeline
General Manager
Spring Hill Suites by Marriott
01.2025 - Current
Regional Operations Manager
HKB Hotel Group
01.2021 - 01.2024
General Manager
Comfort Inn Sandy Spring
01.2020 - 01.2021
Night Auditor
Comfort Inn by Choice Hotels
01.2019 - 01.2020
• General Manager Certified – Choice Hotels
• General Manager Certified – IHG (InterContinental Hotels Group)
• General Manager Certified – Marriott International
Associate's Degree - Business Management
Georgia State University
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