Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RONAK PATEL

Atlanta

Summary

Dynamic and results-oriented hospitality leader with extensive expertise in revenue management, pricing strategy, and hotel operations across multi-brand, select-service properties. Proven ability to analyze market trends and optimize revenue streams while fostering collaboration with executive leadership to drive sustainable growth. Successfully managed revenue for a portfolio of six hotels, implementing data-driven strategies that significantly enhanced RevPAR and overall profitability. Renowned for decisive leadership, cross-functional collaboration, and an unwavering commitment to operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

Courtyard by Marriott Warner Robins (TPG Hotels & Resorts)
04.2025 - 08.2025
  • - Directed all hotel operations including front office, housekeeping, F&B;, and maintenance, ensuring alignment with Marriott brand standards.
  • - Led hiring, training, and performance management of staff to deliver exceptional guest service and maintain top-tier guest satisfaction scores.
  • - Oversaw budgeting, forecasting, and operational cost controls while driving profitability.
  • - Collaborated with ownership and corporate teams on operational strategies and compliance.
  • - Left position due to relocation.

General Manager

SpringHill Suites by Marriott
01.2025 - 04.2025
  • - Oversaw day-to-day operations, ensuring service excellence and operational efficiency.
  • - Led and developed hotel staff, providing ongoing training to enhance performance and guest satisfaction.
  • - Drove financial performance through revenue management, cost control, and marketing initiatives.
  • - Built strong relationships with guests, stakeholders, and the local community.

Regional Operations Manager

HKB Hotel Group
01.2021 - 12.2022
  • - Oversaw daily operations across six select-service hotels (Courtyard, IHG, Sonesta, Choice, Red Roof Plus, Hilton), ensuring compliance with brand standards and operational excellence.
  • - Directed hiring, training, and mentoring of property-level general managers, improving leadership capability and team performance.
  • - Implemented operational SOPs to streamline housekeeping, front office, and maintenance functions, improving efficiency and guest satisfaction.
  • - Partnered with property leaders on financial planning, cost controls, and service delivery.
  • - Drove portfolio-wide operational improvements, resulting in higher guest satisfaction scores and stronger brand compliance.

General Manager

Holiday Inn Express Hotel
07.2019 - 01.2021
  • Directed daily hotel operations, ensuring compliance with IHG brand standards and delivering exceptional guest experiences.
  • Recruited, trained, and coached staff across all departments, fostering a culture of service excellence and accountability.
  • Oversaw budgeting, forecasting, and cost management to maximize profitability while maintaining operational efficiency.
  • Implemented guest service initiatives that improved satisfaction scores and strengthened brand loyalty.
  • Managed sales and marketing strategies to drive occupancy and increase RevPAR in a competitive market.
  • Ensured compliance with safety, health, and regulatory standards while maintaining a safe and welcoming environment for guests and employees.

General Manager

Comfort Inn Sandy Spring
01.2017 - 07.2019
  • - Recruited, trained, and motivated a team of 15 employees, creating a positive and productive work environment and improving guest satisfaction scores by 8%.
  • - Streamlined inventory management processes, reducing operating costs by 5%.
  • - Ensured compliance with brand standards, safety regulations, and local ordinances to provide an excellent guest experience.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

BBA - Management

Georgia State University
Atlanta, GA
05-2025

Skills

  • Hotel Operations
  • Multi-Brand Expertise
  • Revenue Management & Forecasting
  • Strategic Pricing & Inventory Control
  • Financial Performance Optimization
  • Leadership & Team Development
  • Property Management Systems (PMS)
  • Guest Service Excellence
  • Data Analysis & Market Trends
  • Strategy
  • Advertising and marketing
  • Branding

Certification

  • General Manager Certified - Choice Hotels
  • General Manager Certified - IHG (InterContinental Hotels Group)
  • General Manager Certified - Marriott International

Timeline

General Manager

Courtyard by Marriott Warner Robins (TPG Hotels & Resorts)
04.2025 - 08.2025

General Manager

SpringHill Suites by Marriott
01.2025 - 04.2025

Regional Operations Manager

HKB Hotel Group
01.2021 - 12.2022

General Manager

Holiday Inn Express Hotel
07.2019 - 01.2021

General Manager

Comfort Inn Sandy Spring
01.2017 - 07.2019

BBA - Management

Georgia State University
RONAK PATEL