RONAK PATEL
Atlanta
Summary
Dynamic and results-oriented hospitality leader with extensive expertise in revenue management, pricing strategy, and hotel operations across multi-brand, select-service properties. Proven ability to analyze market trends and optimize revenue streams while fostering collaboration with executive leadership to drive sustainable growth. Successfully managed revenue for a portfolio of six hotels, implementing data-driven strategies that significantly enhanced RevPAR and overall profitability. Renowned for decisive leadership, cross-functional collaboration, and an unwavering commitment to operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Courtyard by Marriott Warner Robins (TPG Hotels & Resorts)
04.2025 - 08.2025
- - Directed all hotel operations including front office, housekeeping, F&B;, and maintenance, ensuring alignment with Marriott brand standards.
- - Led hiring, training, and performance management of staff to deliver exceptional guest service and maintain top-tier guest satisfaction scores.
- - Oversaw budgeting, forecasting, and operational cost controls while driving profitability.
- - Collaborated with ownership and corporate teams on operational strategies and compliance.
- - Left position due to relocation.
General Manager
SpringHill Suites by Marriott
01.2025 - 04.2025
- - Oversaw day-to-day operations, ensuring service excellence and operational efficiency.
- - Led and developed hotel staff, providing ongoing training to enhance performance and guest satisfaction.
- - Drove financial performance through revenue management, cost control, and marketing initiatives.
- - Built strong relationships with guests, stakeholders, and the local community.
Regional Operations Manager
HKB Hotel Group
01.2021 - 12.2022
- - Oversaw daily operations across six select-service hotels (Courtyard, IHG, Sonesta, Choice, Red Roof Plus, Hilton), ensuring compliance with brand standards and operational excellence.
- - Directed hiring, training, and mentoring of property-level general managers, improving leadership capability and team performance.
- - Implemented operational SOPs to streamline housekeeping, front office, and maintenance functions, improving efficiency and guest satisfaction.
- - Partnered with property leaders on financial planning, cost controls, and service delivery.
- - Drove portfolio-wide operational improvements, resulting in higher guest satisfaction scores and stronger brand compliance.
General Manager
Holiday Inn Express Hotel
07.2019 - 01.2021
- Directed daily hotel operations, ensuring compliance with IHG brand standards and delivering exceptional guest experiences.
- Recruited, trained, and coached staff across all departments, fostering a culture of service excellence and accountability.
- Oversaw budgeting, forecasting, and cost management to maximize profitability while maintaining operational efficiency.
- Implemented guest service initiatives that improved satisfaction scores and strengthened brand loyalty.
- Managed sales and marketing strategies to drive occupancy and increase RevPAR in a competitive market.
- Ensured compliance with safety, health, and regulatory standards while maintaining a safe and welcoming environment for guests and employees.
General Manager
Comfort Inn Sandy Spring
01.2017 - 07.2019
- - Recruited, trained, and motivated a team of 15 employees, creating a positive and productive work environment and improving guest satisfaction scores by 8%.
- - Streamlined inventory management processes, reducing operating costs by 5%.
- - Ensured compliance with brand standards, safety regulations, and local ordinances to provide an excellent guest experience.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
BBA - Management
Georgia State University
Atlanta, GA05-2025
Skills
- Hotel Operations
- Multi-Brand Expertise
- Revenue Management & Forecasting
- Strategic Pricing & Inventory Control
- Financial Performance Optimization
- Leadership & Team Development
- Property Management Systems (PMS)
- Guest Service Excellence
- Data Analysis & Market Trends
- Strategy
- Advertising and marketing
- Branding
Certification
- General Manager Certified - Choice Hotels
- General Manager Certified - IHG (InterContinental Hotels Group)
- General Manager Certified - Marriott International
Timeline
General Manager
Courtyard by Marriott Warner Robins (TPG Hotels & Resorts)
04.2025 - 08.2025
General Manager
SpringHill Suites by Marriott
01.2025 - 04.2025
Regional Operations Manager
HKB Hotel Group
01.2021 - 12.2022
General Manager
Holiday Inn Express Hotel
07.2019 - 01.2021
General Manager
Comfort Inn Sandy Spring
01.2017 - 07.2019
BBA - Management
Georgia State University
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