Ronald Attaway

Cable Technician

Wometco

Monitored system performance indicators closely, identifying potential issues before they escalated into major problems.
Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
Demonstrated adaptability by quickly learning and applying new technologies and methods in field.
Enhanced signal quality and network reliability with meticulous maintenance routines.
Reduced downtime with prompt and efficient fault diagnosis and repair of residential and commercial networks.

Satellite Installation Technician

Self Employed Services

06.1994 - Current

Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
Contributed to company growth by consistently meeting or exceeding monthly installation targets.
Conducted regular maintenance checks on satellite systems, ensuring consistent reliability for customers.
Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
Consistently met deadlines under pressure while maintaining high-quality workmanship standards in a fast-paced environment.
Maintained optimal signal strength for customers with precise dish alignment and positioning.
Reduced service call-backs through meticulous installation procedures and attention to detail.
Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.
Collaborated with team members to streamline processes, optimizing overall productivity.
Optimized client experiences by tailoring custom installations based on individual needs and preferences.
Coordinated efficiently with dispatchers to ensure smooth scheduling of appointments and maximization of daily workload.
Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
Ensured timely completion of projects by managing work schedules effectively.
Developed long-lasting relationships with clients through excellent communication skills and professional demeanor.
Assisted in training new technicians, sharing best practices and techniques for successful installations.
Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
Stayed up-to-date with the latest technology advancements in the satellite industry, applying new knowledge to daily tasks as appropriate.
Maximized customer satisfaction by addressing questions and concerns promptly during installations.
Proactively identified opportunities for upselling additional products and services, contributing to company revenue goals.
Improved customer satisfaction by providing efficient and accurate satellite installation services.
Kept detailed daily progress notes in [Software], noting reasons for issues.
Set up and programmed devices and educated customers on use.
Stayed up-to-date on changes in technology to offer customers updated equipment and provide accurate and thorough operation demonstrations.
Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
Used understanding of circuit diagrams to perform effective repairs and increase equipment lifetime [Number]%.
Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
Fed cables through access holes, attics and floor spaces.
Coordinated and implemented satellite migration for [Number] satellite terminals.
Calibrated newly installed and repaired equipment according to customer requirements and package plans.
Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
Installed wiring, cabling and networking hardware on customer premises.
Installed and configured new devices and system components.
Responded to service requests during and after business hours.

Cable Technician

Smyrna Cable

07.1979 - 10.1984

Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Maintained safety standards during installations, reducing the incidence of workplace accidents.
Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.

Summary

Overview

Work History

Cable Technician

Satellite Installation Technician

Cable Technician

Education

Skills

Timeline

Satellite Installation Technician

Cable Technician

Cable Technician

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