RONALD FRYDRYCH
FLOWERY BRANCH
Summary
Dynamic customer service professional with a friendly demeanor and proven problem-solving abilities. At Division 7 Supply, I enhanced client relationships, driving sales revenue through insightful recommendations. Skilled in CRM software and dedicated to teamwork, I consistently deliver tailored solutions that boost customer satisfaction and retention.
Overview
19
19
years of professional experience
Work History
Customer Service/ Sales
Division 7 Supply
04.2017 - Current
- Developed and maintained relationships with key clients to drive customer satisfaction.
- Utilized CRM software to track sales activities and manage customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Customer Service Specialist
Sherwin Williams Co
05.2007 - 04.2017
- Enhanced customer satisfaction by resolving inquiries efficiently and effectively.
- Help Customer with color selection and what product to use for current project.
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
West Hall High School
Oakwood, GA05-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Critical thinking
Timeline
Customer Service/ Sales
Division 7 Supply
04.2017 - Current
Customer Service Specialist
Sherwin Williams Co
05.2007 - 04.2017
High School Diploma -
West Hall High School