Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Golf, pickle ball, motorcycling,
Timeline
Generic

RONALD KING

Blairsville,GA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Store Manager

Hydraulic Supply Co.
08.2015 - 10.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Increased sales numbers each and every month, obtaining and exceeding bonus levels.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Supervised guests at front counter, answering questions regarding products
  • Interacted well with customers to build connections and nurture relationships
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Rotated merchandise and displays to feature new products and promotions
  • Completed point of sale opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Managed inventory control, cash control, and store opening and closing procedures
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
  • Assisted with hiring, training and mentoring new staff members
  • Approved regular payroll submissions for employees
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness

Outside Sales Account Manager

Hydraulic Supply Co.
08.2012 - 08.2015
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built strong client rapport to establish diversified network of connections.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Utilized in-depth understanding of strategic sales processes to increase revenue.
  • Gained back two large OEM customers that were lost previous to my arrival.
  • Set up several Waste and maintained inventory and gained repair business.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services
  • Built strong client rapport to establish diversified network of connections
  • Established new accounts through cold calling and personal visits to potential customers
  • Utilized in-depth understanding of strategic sales processes to increase revenue
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices
  • Managed territory budget to support development of regional and territory leads
  • Finalized sales deals and contracts
  • Followed up with customers about customer service
  • Updated client accounts based on changing markets
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
  • Negotiated prices, terms of sales and service agreements
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads
  • Developed, maintained and utilized diverse client base

Inside Sales Representative

Central Hydraulics
08.2011 - 08.2012
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Managed friendly and professional customer interactions
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement
  • Developed and implemented sales strategies to increase customer loyalty and retention
  • Answered customers' questions regarding products, prices, and availability
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential

Counter Sales Representative/Outside Sales Representative

Alternative Hose
06.2010 - 12.2010
  • Set up inventory, warehouse, and workshop area.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Finalized sales by completing payments and required paperwork.
  • Helped in obtaining customers to get business up and running
  • Landed an OEM account that helped get the company up and running

Counter Sales Representative

Hydraulic Supply Co.
08.2008 - 02.2010
  • Greeted customers on a daily basis and provide hose and fittings to meet their needs.
  • Assisted manager new to the hydraulic business.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Worked closely with outside salesman new to the business
  • Manufactured steel tubing assemblies and silver soldering to meet up with hose applications.

Counter Sales Representative/Outside Sales Account Manager

Hydraulic Supply Co.
10.1990 - 07.2008
  • Managed Sugar Mills accounts to secure customer satisfaction and repeat business.
  • Worked closely with HSC engineers and maintenance managers to achieve improved conditions in Sugar Mills
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Maintained waste accounts in Palm Beach and Broward Counties. Landed one of the largest Waste Management accounts in south Florida.

Education

High School Diploma -

Twin Lakes High School
West Palm Beach, FL
06.1974

Skills

  • Process Development and Streamlining
  • Database Management
  • Leadership Development
  • Opening and Closing Procedures
  • Developing and maintaining customer relationships
  • Maintaining inventory levels to accommodate clients/customers
  • Team leadership and coaching
  • Maximizing profitability
  • Relationship building and management
  • Strategic thinker
  • Customer Response
  • Accurate money handling
  • Training and mentoring
  • Store displays
  • Merchandising
  • Sales expertise

Accomplishments

  • Managed a store that exceeded company expectations in every category during the each quarter.
  • Exceeded monthly store sales goals over 12 months in a row.
  • Collaborated with team of salesmen in the development of several new clients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed certified hose assembler - Aeroquip
  • Felsted, cable assembler - Furon Felsted
  • Enerpac, product specialist - Enerpac
  • Licensed Eaton Filtration specialist - Eaton
  • Certified Level 300 Eaton products, Eaton

Golf, pickle ball, motorcycling,

Just got back into golfing 3 months ago and I am just starting to get my game back. Driving the ball well off the tee, iron and wedge play improving and getting my putts close, providing good lag, It's been a process since i have started back up after a 5 year absence. Started out hitting in the 101-106 range and each time  been able to improve by 3-4 strokes, just shot an 88 last Wednesday.


Just started playing for the first time 3 month ago and have been improving each time, getting in two to three games a week. This is really great exercise , good sweat, and hand/eye coordination.


Enjoy riding to relax on my cruising style motorcyle  in the north Georgia mountains. I can enjoy less traffic, cooler temperatures and enjoy the sights

Timeline

Store Manager

Hydraulic Supply Co.
08.2015 - 10.2022

Outside Sales Account Manager

Hydraulic Supply Co.
08.2012 - 08.2015

Inside Sales Representative

Central Hydraulics
08.2011 - 08.2012

Counter Sales Representative/Outside Sales Representative

Alternative Hose
06.2010 - 12.2010

Counter Sales Representative

Hydraulic Supply Co.
08.2008 - 02.2010

Counter Sales Representative/Outside Sales Account Manager

Hydraulic Supply Co.
10.1990 - 07.2008

High School Diploma -

Twin Lakes High School

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