Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ronaldo Zarate-Diaz

Dublin

Summary

Team trainer and retail associate with a strong background in high-velocity environments. Experienced in managing point-of-sale systems and ensuring smooth daily operations. Committed to delivering reliable service.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walgreens
Athens, GA
02.2026 - 05.2026
  • Oversaw point-of-sale (POS) transaction processes to ensure accuracy and efficiency.
  • Coordinated logistics for FedEx on-site services, such as processing secure returns and managing customer shipping/pickup
  • Fulfilled digital media and photo production orders

FOH Trainer

Chick-fil-A
Dublin, GA
07.2023 - 01.2026
  • Trained new team members on front of house positions while working alongside them during live shifts
  • Used training checklists to track trainee progress and ensure completion of required competencies
  • Trained new team members on front-of-house positions while working alongside them during live shifts

Education

Bachelor of Science - Mathematics Education

University of Georgia
05.2028

Skills

  • Collaboration
  • POS system proficiency
  • Inventory Management
  • Training and mentoring
  • Closing procedures
  • Customer Service
  • Logistics and Fulfillment
  • Problem-solving

Languages

English
Spanish

Timeline

Customer Service Associate

Walgreens
02.2026 - 05.2026

FOH Trainer

Chick-fil-A
07.2023 - 01.2026

Bachelor of Science - Mathematics Education

University of Georgia
Ronaldo Zarate-Diaz