Ronaldra Johnson
Thomson
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
18
18
years of professional experience
Work History
Recruiting Assistant
Opulent Staffing Agency
04.2019 - Current
- Coordinated candidate screening processes to ensure alignment with client requirements.
- Managed applicant tracking system to optimize recruitment workflows and enhance data accuracy.
- Supported interview scheduling and logistics, facilitating effective communication between candidates and hiring teams.
- Developed candidate engagement strategies, fostering positive relationships throughout the recruitment process.
Patient Registrar
Doctor's Hospital
03.2012 - 04.2019
- Managed patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Developed workflows to enhance efficiency in patient intake procedures and reduce wait times.
- Input/Update patient's demographic information
- Verify Insurance/ Collect Co Payments
Medical Receptionist
Tri-County Health Care Systems
03.2008 - 04.2012
- Managed patient scheduling using electronic health record systems.
- Coordinated communication between medical staff and patients for seamless service delivery.
- Led improvements in front desk operations, enhancing patient check-in processes.
- Trained new receptionists on office protocols and patient interaction standards.
Education
Patient Care Technician
Augusta Technical College
Augusta, GA05-2010
Pre-Nursing
Georgia Military College
Augusta, GA08-2008
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient Care
Timeline
Recruiting Assistant
Opulent Staffing Agency
04.2019 - Current
Patient Registrar
Doctor's Hospital
03.2012 - 04.2019
Medical Receptionist
Tri-County Health Care Systems
03.2008 - 04.2012
Patient Care Technician
Augusta Technical College
Pre-Nursing
Georgia Military College