Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ronashia goss

Ronashia goss

Duluth

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Outback Steakhouse. Proven ability to enhance guest engagement and satisfaction through effective problem-solving and order accuracy. Experienced in team collaboration and promotional event execution, driving brand visibility and customer loyalty.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Server

Outback Steakhouse
01.2024 - 07.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Assisted in training new servers on menu items and service protocols.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Answered customers' questions, recommended items, and recorded order information.

Promotions Team Member

Djthatdj
12.2023 - 06.2025
  • Coordinated promotional events to enhance brand visibility and customer engagement.
  • Assisted in developing marketing materials, ensuring alignment with brand guidelines.
  • Executed social media campaigns to drive audience interaction and increase event attendance.
  • Collaborated with team members to strategize promotional tactics for various events.
  • Maintained a professional appearance while representing clients'' brands, fostering credibility and trust among consumers.
  • Improved customer experience by addressing inquiries and providing product information during promotions.
  • Collaborated with marketing department for the successful implementation of promotional campaigns.
  • Boosted customer engagement by organizing and executing promotional events.
  • Maintained clean, organized and professional work environment.

Education

Associate of Arts - Business Administration

Strayer University
Atlanta, GA
08-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Professional appearance
  • Service prioritization
  • Team collaboration
  • Food running
  • Order accuracy
  • Sales techniques
  • Inventory management
  • Tableside etiquette
  • Food delivery
  • Team member support
  • Positive and professional
  • Customer feedback management
  • Hostess support
  • Reliable and responsible
  • Warm and friendly
  • Problem-solving
  • Excellent communication

Timeline

Server

Outback Steakhouse
01.2024 - 07.2025

Promotions Team Member

Djthatdj
12.2023 - 06.2025

Associate of Arts - Business Administration

Strayer University
Ronashia goss