Roneshia Smith
Atlanta
Summary
Dedicated professional with a background in security and transportation, including a notable tenure at Marta. Excelled in maintaining safety, enforcing security protocols, and providing exceptional customer service. Skilled in problem-solving and attention to detail, demonstrated through effective emergency response and operational excellence. Achieved significant improvements in passenger and inmate safety.
Overview
7
7
years of professional experience
Work History
Operator
Marta
08.2022 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated regularly with central dispatch teams to report delays and route changes.
Security Officer
Vets Security Enforcement Agency
09.2021 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Examined doors, windows and gates to verify security.
Correctional Officer
Bexar County Adult Detention Center
07.2018 - 10.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts..
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Education
GED -
ITT
Decatur, GA08-2011
Skills
- Attention to detail
- Report writing
- First aid training
- Problem-solving
- Safety and security enforcement
- Customer service
Timeline
Operator
Marta
08.2022 - Current
Security Officer
Vets Security Enforcement Agency
09.2021 - 12.2023
Correctional Officer
Bexar County Adult Detention Center
07.2018 - 10.2020
GED -
ITT
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