Roniesha Jackson
Riverdale
Summary
Motivated Inside Sales Representative with a proven track record at The Home Depot, recognized for exceptional customer service, and resourcefulness. I'm skilled in team collaboration and training. Committed to driving sales growth while ensuring customer satisfaction through effective communication and support.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
The Home Depot
Atlanta
10.2022 - Current
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
PASA
The Home Depot 0127
Fayetteville
05.2018 - 10.2022
- Supported two major accounts for Legacy PAR, ensuring customer needs were met promptly.
- Received recognition from management for delivering exceptional customer service.
- Executed daily responsibilities with accuracy and efficiency.
- Identified customer needs swiftly to enhance service delivery.
Customer Service Associate Cashier
The Home Depot 0127
Fayetteville
05.2017 - 05.2018
- Delivered excellent customer service by promptly responding to inquiries and requests.
- Assisted customers with product selection tailored to individual needs.
- Greeted customers upon arrival, addressing inquiries and enhancing overall experience.
- Managed incoming calls from customers seeking assistance or product information.
- Adhered to company policies for returns, exchanges, and refund procedures.
Education
High School Diploma -
High School of Commerce And Business Administratio
Detroit, MI06-1998
Skills
- Resourcefulness
- Team collaboration
- Training and development willingness
- Customer service
Accomplishments
- Executive Homer Award-Senior Executive Vice President
Timeline
Inside Sales Representative
The Home Depot
10.2022 - Current
PASA
The Home Depot 0127
05.2018 - 10.2022
Customer Service Associate Cashier
The Home Depot 0127
05.2017 - 05.2018
High School Diploma -
High School of Commerce And Business Administratio
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