Ronnie Scogin

• Engaged in training sessions to gain knowledge of tools and systems used in troubleshooting and root cause analysis .
• Assist in making and evaluating photopolymer plate performance and provide recommendations for improvements back to R&D.
• Completed blotter evaluation projects in alignment with target deadlines and financial objectives.
• Established trusting relationships with major customers during face-to-face visits that fostered customer partnerships.
• Conducted needs assessments to identify gaps in performance during press-room audits.
• Built and maintained professional relationships with vendors and suppliers.

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• Fostered a culture of continuous learning within the team by sharing knowledge, resources, and best practices related to LAVA application development and support.
• Assisted MGS customers troubleshoot press-room practices when print performance issues occurred .
• Assisted customers in optimizing manufacturing conditions for MGS products.
• Participated in quality assurance reviews to assess the effectiveness of implemented solutions against predefined objectives

• Tested plate formulations handed over from R&D for market viability.
• Collaborated with engineering team to relay customer feedback, driving product improvements and innovation.
• Trained new team members on technical procedures, ensuring high standards of service delivery and knowledge retention.
• Documented support interactions for future reference.
• Acted as a technical liaison to commercial team

• Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
• Managed team performance, providing mentorship and training for skill development.
• Coordinated scheduling and resource allocation to optimize productivity levels.
• Developed training programs that improved staff competency and operational knowledge.
• Conducted performance evaluations, setting benchmarks for team success and accountability.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Worked with cross functional team to ensure customers expectation were met.
• Monitored inventory levels, ensuring timely replenishment and minimizing waste.