Summary

Overview

Work History

Education

Skills

Timeline

Ronnie Smith

Atlanta

Summary

Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.

Overview

years of professional experience

Work History

Autonomous Vehicle Operations Specialist

TaskUs

Atlanta

11.2025 - Current

Analyze real-time autonomous vehicle data to validate system performance and safety compliance
Identify edge cases and anomalies, contributing structured feedback to improve AI model accuracy
Perform quality assurance on labeled datasets and operational outputs
Escalate system failures and inconsistencies, supporting rapid resolution across technical teams
Document trends and recurring issues to enhance model training and operational workflows

Director of Operations

Quick N Easy Stops

12.2019 - Current

Architected solutions to complex production control issues by facilitating communication of follow-up and replies to department invoices highlighting performance status across processing procedure
Responsible for engineering intricate module abiding by accurately analyzing sensitive accounting variables and relying on interpretation of financial data from previous quarters to identify patterns and prevent potential issues
Maintained current and accurate knowledge of data by ensuring databases were architected meeting specifications and anticipating future requirements at lowest possible costs while sustaining secure and efficient systems

Operations/Lead Dispatch

Amazon - J Irvin Logistics LLC

08.2023 - 12.2025

Led daily route operations and ensured timely coverage by coordinating with dispatch and harnessing advanced AI technologies like Netrydine to improve workflow processes that resulted in a 25% decrease in service disruptions
Monitored roster updates in Cortex to maintain accurate scheduling protocols, ensuring the coordination and servicing of vehicle repairs proactively minimize dropped or late routes
Orchestrated conflict resolution, handled escalations, and negated inefficiencies by leveraging trained personnel, while overseeing inventory tracking and escalating critical issues to ensure operational compliance and fantastic company standards.

Product Distribution Liaison

Amazon - Timberhouse LLC

10.2019 - 07.2023

Recognized as awarded for continued performance growth over the course of 12 consecutive months
Engineered organization routine that fostered a linear increase in performance resulting in growth of sales and satisfactory customer experience standards
Led and supported daily implementation of safety precautions including application troubleshoot, product security, and maintenance of commercial class mechanisms

Contractor, Supply Chain Specialist

Delta Airlines

08.2017 - 10.2019

Oversaw a team of individuals in effort to meet strict time commitments that allowed continuous workflow and sustainability of production at scale
Strategically evaluated relative infrastructure and inventory abiding by sensitive detail based on Federal health and safety regulations with intentions to expel residual involves while mitigating high costs
Analyzed product history including estimation reports from monthly audits and budgets that were leveraged to anticipate future fulfillment requirements of clients