Summary

Overview

Work History

Education

Skills

Timeline

Ronnie Smith

Riverdale

Summary

Dynamic leader in Autonomous Vehicle Operations and Training with extensive experience in field operations, data analysis, and team mentorship. Successfully trained and coached over 150 personnel, including 30+ AV operators, developing scalable training programs and peer-mentorship initiatives. Proven ability to optimize workflows, achieving a 25% reduction in service disruptions while fostering a culture of safety and continuous improvement.

Overview

years of professional experience

Work History

AI Trainer / Field Operations Specialist

Insight Global

Atlanta

05.2026 - Current

Trained study participants to provide authentic behavioral responses, enhancing AI recognition systems and machine learning performance.
Managed frontline field operations and participant support, troubleshooting equipment and technical issues to ensure uninterrupted AI data collection.
Uploaded and organized high-volume datasets that supported AI model training and behavioral analysis.

Autonomous Vehicle Operations Specialist - National

TaskUs

05.2025 - 03.2026

Trained and coached 30+ Autonomous Vehicle Operators across multiple markets, standardizing best practices and mentoring advanced operators.
Identified edge cases and anomalies, delivering actionable feedback that enhanced AI model accuracy and operational reliability.
Conducted quality assurance on datasets and operational outputs, escalating critical failures to engineering teams for swift resolution.

Driver Trainer / Operations Lead Dispatcher

Amazon - J Irvin Logistics LLC

Fairburn

08.2023 - 12.2025

Led daily transportation and dispatch operations for large-scale delivery teams, ensuring route efficiency, compliance, and on-time performance.
Trained and mentored more than 150 team members on operational procedures, safety protocols, customer service standards, and performance expectations.
Reduced service disruptions by 25% through workflow optimization, improved dispatch coordination, and proactive issue resolution.

Education

Riverdale High School

Riverdale, GA

Some College (No Degree) - Marketing

Clayton Community College

Morrow, GA

Skills

Workforce training programs

AI training methods

Data analysis & quality assurance

Technical reporting

Driver training techniques

Google Suite

Asana

Team leadership & mentorship

AI workflow optimization

Incident response management

Team dynamics management

AI safety standards

Jira