Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronnisha Hughes

Lawrenceville

Summary

Dynamic professional with a strong background in retail management and healthcare. Recognized for implementing innovative strategies to enhance operational efficiency, drive sales, and improve customer satisfaction. Seeking a challenging role where I can leverage my leadership skills, strategic planning expertise, and dedication to excellence to make a meaningful impact.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Merchandise Manager

Dollar Tree
05.2017 - Current


  • Reviewed customer feedback to identify trends and improve product selection.
  • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
  • Directed merchandise planning and allocation to optimize inventory levels and minimize stock shortages.
  • Designed compelling in-store displays to attract customers, increase foot traffic, and boost sales by 15%.
  • Prepared detailed market analysis and pricing reports to identify trends and adjust strategies accordingly.
  • Supervised and mentored a team of employees, fostering a culture of collaboration and excellence.
  • Implemented loss prevention strategies that reduced shrinkage by 10% over two years.


Key Achievements:

- Introduced innovative merchandising techniques that improved customer engagement.
- Enhanced team productivity through targeted training programs and effective delegation.

Phlebotomist

Octapharma Plasma Center
03.2009 - 07.2016
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Performed venipuncture and other specimen collection procedures with a high degree of accuracy and professionalism.
  • Maintained meticulous records of patient information, ensuring compliance with regulatory standards.
  • Utilized handheld systems to streamline specimen tracking and improve data accuracy.
  • Provided exceptional patient care by addressing concerns and ensuring a comfortable experience.

Key Achievements:

- Consistently exceeded daily collection targets while maintaining a 98% accuracy rate in labeling and documentation.
- Earned recognition for outstanding patient satisfaction scores.

Education

Certificate - Phlebotomy

Southwestern College
Cincinnati, OH
06-2007

Skills

    Technical Skills:

    - Inventory Management Systems
    - Data Reporting and Analysis
    - Loss Prevention Techniques

    Leadership and Communication:

    - Team Building and Mentorship
    - Conflict Resolution
    - Customer Relationship Management

    Additional Skills:

    - Floor Display Design
    - Market Trend Analysis
    - Community Engagement Initiatives

Certification

- Certified Phlebotomy Technician (CPT)

- Leadership Development Training (Completed through Dollar Tree)

- OSHA Bloodborne Pathogens Compliance Training

Timeline

Merchandise Manager

Dollar Tree
05.2017 - Current

Phlebotomist

Octapharma Plasma Center
03.2009 - 07.2016

Certificate - Phlebotomy

Southwestern College
Ronnisha Hughes