Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Barron

Norcross

Summary

Dynamic Shift Supervisor at Whistle Express Car Wash with a proven track record in staff management and training. Expert in safety reviews, ensuring operational excellence. Committed to enhancing customer satisfaction and maintaining high service standards, fostering a productive and safe work environment.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Whistle Express Car Wash
08.2024 - Current
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Crew Member

Dunkin' Donuts
08.2022 - 09.2024
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Malibu Grand Prix
06.2022 - 01.2023
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Set up promotional displays and equipment for special events and activities.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Issued tickets to customers and collected payment and fees for desired services.

Education

High School Diploma -

Meadowcreek High School
Norcross, GA
05-2024

Skills

  • Shift reporting
  • Safety reviews
  • Labor and food cost control
  • Attendance oversight
  • Staff management
  • Training and mentoring
  • Workplace safety

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Supervisor

Whistle Express Car Wash
08.2024 - Current

Crew Member

Dunkin' Donuts
08.2022 - 09.2024

Crew Member

Malibu Grand Prix
06.2022 - 01.2023

High School Diploma -

Meadowcreek High School

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Rosa Barron