Rosaida Carini
Avera
Summary
Detail-oriented Sales Associate experienced in driving customer satisfaction and enhancing sales performance. Achieved high ratings on customer feedback surveys through effective communication and problem-solving skills. Focused on maintaining operational efficiency and supporting team success in diverse retail environments.
Overview
25
25
years of professional experience
Work History
sales associate
Walgreens
Spring Hill
06.2019 - 09.2024
- Executed accurate transactions using point-of-sale systems and cash handling procedures, ensuring customer satisfaction.
- Guided customers in product selection with tailored recommendations to enhance their shopping experience.
- Arranged stock on shelves for optimal visibility and accessibility, facilitating efficient customer browsing.
Sales Associate
Sears
Brooksville
10.2017 - 02.2018
- Guided customers in selecting products, ensuring a positive shopping experience.
- Organized products on shelves to improve visibility and customer access.
- Processed transactions quickly and accurately at cash register.
Head Cashier
The Home Depot
Crystal River
03.2013 - 2016
- Managed cash register operations and balanced daily cash drawers.
- Trained new cashiers on procedures and customer service standards to enhance team performance.
- Assisted customers with transactions and answered product inquiries.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Scheduled and supervised cashiers during shifts to ensure optimal register coverage.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Conducted regular spot checks of cashier performance, enhancing accuracy in payment processing.
- Coordinated with security team to handle emergency situations and maintain a safe shopping environment.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Cultivated strong relationships with team members to enhance collaboration.
CEO A&T Appliace Repair
Self-employeed
Orlando
01.2000 - 11.2012
- Oversaw budget allocation to maximize resource efficiency.
- Led team meetings to align objectives and enhance communication flow.
- Negotiated contracts with vendors to achieve competitive pricing for goods and services.
- Established policies and procedures that promoted an ethical work environment.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Executed on-time, under-budget project management to adhere to project road map.
Education
Bachelor of Arts - Spanish Language And Literature
University of Massachusetts, Amherst
Amherst, MA05-1985
Skills
- Point of sale operation
- Inventory management
- Merchandising expertise
- Quote preparation
- Customer service excellence
- Client service
- Task prioritization
- Comprehension skills
- Friendly and outgoing
- Positive and professional
Languages
Spanish
Full Professional
French
Limited
Italian
Limited
English
Professional
Timeline
sales associate
Walgreens
06.2019 - 09.2024
Sales Associate
Sears
10.2017 - 02.2018
Head Cashier
The Home Depot
03.2013 - 2016
CEO A&T Appliace Repair
Self-employeed
01.2000 - 11.2012
Bachelor of Arts - Spanish Language And Literature
University of Massachusetts, Amherst