Rosalind Perez
Douglasville
Summary
Results-driven Business Analyst with expertise in data analysis, risk assessment, and effective communication. Proven ability to create and update documentation, enhancing operational efficiency and contributing to informed decision-making.
Overview
7
7
years of professional experience
Work History
Product Specialist II Workers Compensation
AmTrust Financial
04.2023 - Current
- Pulled and emailed Good Morning Reports for Regions daily.
- Pulled/Uploaded Experience Modifications for Renewals and Endorsements.
- Tracked and changed VIP agent codes monthly via ANA.
- Pulled Dec Not Printed Reports weekly, reviewed new business and renewal policies for errors and tracked signed applications for Texas Healthcare credits.
- Created and updated underwriting documents in SharePoint.
- Updated System and Workflow Standard Operating Procedure Guide.
Underwriting Business Analyst
Starr Companies
Atlanta
01.2022 - 02.2023
- Optimized data access and storage to improve performance of analytics systems.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed and implemented data governance policies and reporting issues.
- Analyzed and resolved issues impacting business operations.
- Developed customized reports, summarizing data for management.
- Trained new hire employees.
Sr. Underwriting Analyst
Starr Companies
Atlanta
09.2018 - 01.2022
- Resolved Workers' Compensation criticisms.
- Implemented and handled loss-sensitive accounts.
- Trained new employees.
- Reviewed final audits for accuracy.
- Rated Workers' Compensation, General Liability, Auto Liability/APD, and Umbrellas.
- Coordinated and managed engineering surveys.
- Prepared and distributed Conditional Renewal Letters.
- Evaluated new business for appropriate risk classifications.
Education
Associate of Science - Health Care Administration
American International University
Schaumburg, ILSkills
- Data analysis
- Policy documentation
- Broker management
- Risk assessment
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Training effectiveness
- Excellent positive attitude
- Database management
- Outstanding interpersonal skills
- Microsoft Office applications
- Staff training
Timeline
Product Specialist II Workers Compensation
AmTrust Financial
04.2023 - Current
Underwriting Business Analyst
Starr Companies
01.2022 - 02.2023
Sr. Underwriting Analyst
Starr Companies
09.2018 - 01.2022
Associate of Science - Health Care Administration
American International University