Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Rosanna Reyes

McDonough

Summary

Experienced healthcare professional with more than two decades of medical billing experience. I am now a student radiology technologist who excels in communication and patient care. I have a practical understanding of radiography equipment operation and positioning. I work well with healthcare teams to improve patient comfort and expedite imaging procedures. I can handle a variety of patient contacts with compassion.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Student Intern

Wellstar Spalding
Griffin
05.2025 - Current
  • Prepare the work area and maintain hygiene standards of imaging departments.
  • Review orders from referring physicians before initiating the exam procedure.
  • Provide patient care to all age groups, including neonatal, pediatric, adult, and geriatric.
  • Explain procedures to patients to ensure comfort and cooperation.
  • Assist in patient positioning for radiographic examinations.
  • Operate imaging equipment under supervision during clinical rotations, and perform routine diagnostic procedures in accordance with established standards and practices.
  • Adhere to HIPAA guidelines to maintain the integrity of hospital policies and procedures.
  • Collaborated with other healthcare departments involved in the care of patients undergoing imaging studies.

AR Billing Specialist

PainCare LLC
Stockbridge
08.2011 - 08.2024
  • Verified insurance eligibility for patients using electronic health record systems.
  • Updated patient records with accurate insurance information and verification statuses.
  • Collaborated with healthcare providers to resolve billing and claims issues promptly.
  • Assisted team members by sharing knowledge of insurance plans and policies effectively.
  • Accessed third-party insurance databases to identify coverage of benefits.
  • Communicated with insurance companies to clarify coverage details and requirements.
  • Processed medical billing claims for patient services efficiently and accurately.
  • Reviewed and resolved discrepancies in patient accounts and billing statements.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Utilized billing software to maintain up-to-date patient account information.
  • Communicated with patients regarding outstanding balances and payment plans.
  • Managed follow-up communications for unpaid claims with insurance companies.
  • Generated monthly AR aging reports for management review.
  • Utilized various software applications, such as Microsoft Excel and Word.
  • Reconciled customer statements on a regular basis.
  • Interacted with customers via phone to answer inquiries regarding their accounts receivables status and payments due dates.
  • Maintained accurate records of all AR transactions and documents filed electronically or hard copy forms.
  • Prepared bank deposits by verifying EFTs and bank account balances, and remotely depositing checks into corresponding bank accounts.

Education

Associate of Applied Science - Radiology Technology

Southern Crescent Technical College
Griffin, GA
05-2026

Skills

  • Patient handling, care, and communication
  • Patient data collection and data entry
  • Radiographic positioning
  • Radiographic equipment operation, including portable X-ray unit
  • Attention to detail

Certification

  • BLS

Languages

Spanish
Professional

References

References available upon request.

Timeline

Student Intern

Wellstar Spalding
05.2025 - Current

AR Billing Specialist

PainCare LLC
08.2011 - 08.2024

Associate of Applied Science - Radiology Technology

Southern Crescent Technical College

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Rosanna Reyes