Rose Bates
Lawrenceville
Summary
Dynamic leader with proven expertise in team management and strategic planning, honed at Amazon and Family Dollar. Excelled in enhancing customer experience and operational efficiency, achieving significant business growth. Skilled in inventory control and fostering positive work culture, adept at problem-solving and relationship building.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Family Dollar
04.2021 - 09.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Process Assistant
Amazon
01.2013 - 05.2020
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Established administrative work procedures to track staff's daily tasks.
Education
Bachelor of Arts - Early Childhood Care And Education
University of Phoenix
Tempe, AZ08-2014
High School Diploma -
Franklin County High School
Winchester, TN05-1998
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Team building and leadership
- Team management
- Strategic planning
- Relationship building and management
Timeline
Assistant Store Manager
Family Dollar
04.2021 - 09.2023
Process Assistant
Amazon
01.2013 - 05.2020
Bachelor of Arts - Early Childhood Care And Education
University of Phoenix
High School Diploma -
Franklin County High School
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