Rose Nguyen

Capturing photos to ensure our guest are able to keep memories during their tour with cola world, making sales with guest, as well as processing the payments with pos system.

• Working with team crew to improve overall performance, sharing best practices, and offering support as needed.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Inspected quality, quantity and availability of goods
• Preparing orders quickly, labeled and packed products for quick shipment
• Assisted with safe procedures, maintaining clean work stations and areas and adhered to all safety guidelines when operating heavy machinery or handling hazardous materials
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• Cashier: Greeted customers and helped with product questions, selections, and purchases, Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Stock: Making sure items are restocked and in its correct aisles. Becoming Stock Lead: Leading, supervising fellow stock associate to their task
• Cash Office; Handling Cash, insuring detailed and accurate reports to the system.
• Mark Downs: Scanning and Mark down items when shown to insure items are correctly priced

• Greeting, taking orders and accurately collecting payments
• Restocking Food and Supplies when needed and cleaning up area when customer are finished
• Maintained food supply, reported low-stock items and rotated stock
• Assisting team in the back house when need
• Cleaning up the area when customers are finished

• Opening and closing the store. Daily check ins sales portals, completing weekly reports and sales for senior managers. Cash Handling, Insuring all amounts is correct and checked into the system, later dropped off at the correct bank
• Greeting and checking out sells such as piercings and others items to customers
• Stocking items when needed while processing and packing shipping orders when notified
• Merchandising Coordinator, insuring all items is in its correct section when changed