ROSELLA GUNN

Created invoices
Handled invoice discrepancies
Interacted with the pricing team regarding pricing
Processed credits for quality and damage claims
Various other duties as assigned by management
Customer service
Trained employees
Created training manuals
Month-End Reconciliations

• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Regularly communicate with District Managers and Salespeople regarding pricing via phone and e-mail. Research and respond to cases regarding billing issues in an accurate and timely manner. Prepare various reports and documents using Microsoft Word and Excel. Organize and maintain files. Bill clients according to ADP's policies and procedures. Perform other special projects as assigned by Manager. Identify areas of improvement. General administrative and clerical duties. Customer service contact.

• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Hired and trained employees
• Administrative duties
• Communicated with parents and students
• Marketing
• Grant writing
• Payroll
• Communicated with State Agencies and Vendors

• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Responsibilities included Accounts payables, Accounts Receivables, Financial Statement Analysis, Bank Reconciliations, General administrative and clerical duties.
Customer service contact.