Rosemarie Fugate
Powder Springs
Summary
Seasoned professional with over 20 years in customer service and project management, excelling in both front-end and back-end operations. Recognized for strong communication skills and a track record of managing technical projects effectively. Notable achievements include enhancing operational efficiency through process improvements and delivering innovative solutions that elevate product quality. Highly adaptable with a strong work ethic and ability to thrive in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Technical Coordinator II
Cobb County Government
Marietta
06.2020 - Current
- Developed and maintained standard operating procedures using Six Sigma and Lean Manufacturing principles, achieving 50% process improvements.
- Led teams of over 20 in logic and accuracy testing of Android-based applications, ensuring a 100% success rate.
- Created communication platform utilizing Excel mail merge tools and MS Automate to enhance client and facility relationships.
Multimedia Artist/Animator & Film/Video Editor
Motion Graphic Designer
Powder Springs
04.2013 - Current
- Collaborated with writers and producers to translate concepts into compelling visuals.
- Developed digital assets, including 2D and 3D graphics, videos, and audio files.
- Created motion graphics that integrated text, logos, still images, and video clips.
- Produced storyboards for proposed designs to secure client approval.
- Edited video footage to craft engaging multimedia presentations.
- Coordinated tasks across pre-production and post-production phases.
- Organized digital assets into an efficient workflow structure.
- Launched strategic marketing campaigns resulting in 60% growth over three years.
Lead Quality Control Processor & Legacy Client Advocate
SJV Data Solutions
Kennesaw
04.2010 - 03.2019
- Utilized API auto-extracting agents to enhance data retrieval accuracy and efficiency.
- Negotiated vendor/client contracts and resolved disputes, saving $50,000 to $500,000 annually.
- Interpreted sensitive records to ensure compliance with State and Federal laws at 97-100% accuracy.
- Researched complex regulations, improving application efficiency by 30%.
- Achieved annual sales targets of $2 million while meeting deadlines and compliance standards.
Education
Associate of Applied Science Degree - Design & Media Production Technology
Chattahoochee Technical College
05-2016
Bachelor of Science Degree - Information Science and Technology
Mercer University
01.2002
Bachelor of Science Degree - Biology
Mercer University
01.2002
Skills
- Active listening
- Concise communication
- Time management
- Collaboration
- Confidence
- Purposefulness
- Dedication
- Decisiveness
- Resilience
- Proactivity
- Meticulousness
- Accountability
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Automate
- Microsoft Visio
- Microsoft Publisher
- Microsoft Forms
- Adobe Illustrator
- Adobe Acrobat Pro
- Adobe Animate
- Topaz Labs AI
- Slack
- Canva
- Figma
Training Certificates
- Official Elections Clerk & Provisional Training, 01/01/20
- Amazon Web Services Support Fundamentals, 01/01/21
- Google Technology Support Fundamentals, 01/01/20
- LinkedIn Online Learning, 01/01/08 - present
- Six Sigma Green Belt (SSGBC), 01/01/20
- Microsoft/Google Office Essential Training, 01/01/20
- Trello/Slack Essential Training, 01/01/20
- Adobe Creative Cloud Suite Training, 01/01/20
- Windows OS & Mac OS Microsoft Word, 01/01/20
- Microsoft Teams, 01/01/20
- Adobe After Effects & Cinema 4D, 01/01/20
- Adobe Photoshop, 01/01/20
- Adobe Premiere Pro, 01/01/20
- Adobe InDesign, 01/01/20
- ChatGPT, 01/01/20
Certification
- Google Technology Support Fundamentals
- Six Sigma Green Belt (SSGBC)
- Microsoft Office/Google Office Essential Training
- Adobe Creative Cloud Suite Training
Timeline
Lead Technical Coordinator II
Cobb County Government
06.2020 - Current
Multimedia Artist/Animator & Film/Video Editor
Motion Graphic Designer
04.2013 - Current
Lead Quality Control Processor & Legacy Client Advocate
SJV Data Solutions
04.2010 - 03.2019
Associate of Applied Science Degree - Design & Media Production Technology
Chattahoochee Technical College
Bachelor of Science Degree - Information Science and Technology
Mercer University
Bachelor of Science Degree - Biology
Mercer University
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