RoTesha Hubert
Douglasville
Summary
Results-driven Operations Manager with extensive experience in team leadership and facilities oversight. Expertise in enhancing customer satisfaction and maintaining cleanliness standards through effective cleaning procedures. Skilled in resource management, equipment maintenance, and safety compliance, with a focus on improving operational efficiency through strategic planning.
Overview
12
12
years of professional experience
Work History
Millwork Sales Specialist
The Home Depot Inc
Douglasville
05.2025 - Current
- Guided customers in selecting millwork products, offering personalized expertise to meet their needs.
- Delivered expert product knowledge and tailored recommendations, improving customer satisfaction.
- Collaborated with contractors to fulfill project specifications and ensure customer satisfaction.
- Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
- Resolved customer inquiries and complaints promptly and professionally.
- Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
- Organized sales area to enhance product visibility and support customer engagement.
Appliance Sales Specialist
The Home Depot Inc
Humble
02.2025 - 05.2025
- Helped customers identify the ideal appliance matching their needs and budget.
- Guided customers in selecting appliances based on needs and product features.
- Instructed clients on effective appliance care and maintenance to enhance longevity.
- Detailed latest promotions, sales incentives, and rebates to share with customers, helping clients save on purchases.
- Collaborated with team members to optimize sales strategies and promotions.
- Maintained an organized sales floor to create a welcoming shopping environment.
Custodial Operations Coordinator
Dayton Independent School District
Dayton
02.2020 - 03.2024
- Direct and managed custodial operations for a school district, overseeing a team of 7 lead custodians and 60 campus custodians across 11 facilities.
- Managed scheduling and labor distribution to align workforce with operational needs and maximize effectiveness.
- Conducted monthly inspections to verify cleanliness and safety compliance, ensuring a welcoming environment for staff and visitors.
- Developed and implemented training programs to improve safety practices and reinforce team capabilities.
- Developed and maintained a scheduled maintenance program for all custodial equipment.
- Maintained effective relationships with vendors to ensure timely supply delivery and compliance with budgetary constraints.
Lead Custodian
Dayton Independent School District
Dayton
02.2015 - 02.2020
- Supervised daily cleaning operations across multiple school facilities.
- Supervised team ensuring cleanliness and safety of school facilities, enhancing customer satisfaction and team productivity.
- Assigned work areas and schedules to optimize operations and achieve daily targets.
- Trained and mentored custodial staff on effective cleaning techniques.
- Managed inventory of cleaning supplies and equipment for optimal usage.
Custodian
Dayton Independent School District
Dayton
09.2014 - 02.2015
- Maintained cleanliness in classrooms, hallways, and common areas daily.
- Executed cleaning and maintenance tasks to uphold facility standards.
- Operated cleaning equipment including vacuums and floor scrubbers effectively.
- Managed waste disposal and recycling programs throughout the school premises.
Education
Diploma -
Spencer High School
Columbus, GA06-1999
Skills
- Customer service excellence
- Client engagement
- Customer relationship management
- Inventory management
- Operational efficiency
- Vendor relations
- Budget management
- QuickBooks proficiency
- Microsoft Office proficiency
- Safety compliance
- Chemical handling
- Facility maintenance
- Team leadership and training
- Conflict resolution
- Effective communication
Timeline
Millwork Sales Specialist
The Home Depot Inc
05.2025 - Current
Appliance Sales Specialist
The Home Depot Inc
02.2025 - 05.2025
Custodial Operations Coordinator
Dayton Independent School District
02.2020 - 03.2024
Lead Custodian
Dayton Independent School District
02.2015 - 02.2020
Custodian
Dayton Independent School District
09.2014 - 02.2015
Diploma -
Spencer High School