Royce Jones
Ellenwood
Summary
Diligent sales professional with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sugarboo Designs
02.2024 - Current
- Organized displays and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Brand Ambassador/Sales Associate
Bombchel
02.2024 - 09.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Showed understanding of customer's personal style and preferences when offering product advice.
Buyer/Sales Associate
Rag-O-Rama
10.2023 - 02.2024
- Built long-term supplier relationships with sellers to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Developed strong relationships with sellers to secure favorable pricing terms and conditions for the company's benefit.
- Forecasted purchasing trends and improved merchandising strategies.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
Sales Associate/Key Holder
Awoke Vintage
05.2023 - 08.2023
- Content creation and e-commerce duties for Awoke Vintage's Instagram and Tiktok accounts, posting photos, reels, and selling/shipping items through Direct Messaging.
- Pricing and sorting new inventory and stock.
- Assist with visual merchandising and curating clothing displays.
- Operate cash register and generate store sales.
Interior Design Intern
Designers Collab.
02.2022 - 07.2022
- Source fabrics and furniture, measure spaces, and assist with creating design presentations for clientele.
- Assist with graphic design work and sketching elevations for new designs.
- Assist with visual merchandising and designing window displays as needed.
- Find and communicate with new brands and designers to showcase in store.
- Assist with the planning, designing, and opening of new design space, Concept by Collab.
Stylist/Shoe Sales Associate
Bloomingdales
08.2021 - 03.2022
- Work on sales floor assisting with customers and store operations.
- Help customers style pieces and ensure that each shoe fits the customer's personal wants.
- Operate cash register and generate store sales.
- Assist with inventory and stockroom activity.
Tech Assistant
New York University Art History Department
08.2019 - 05.2021
- Assume control of the lighting, computers, projectors, microphones, etc. within each lecture hall and classroom in NYU's Department of Art History and Architecture.
- Help with bookkeeping, scanning, and presenting important documents for the department's library.
- Assist professors with any technical difficulties or problems in classrooms or offices.
- Interact with current Art History and Architecture professionals and gain insight into each respective field.
- Oversee Zoom operations and technical features for professors conducting remote coursework.
Fulfillment/Sales Associate
Macy's
05.2019 - 08.2019
- Verified that all items matched to sales checks correctly for packing and shipment at the close of each day.
- Accepted, processed, and filled orders quickly and accurately.
- Assisted in the picking and loading process as required by business needs by efficiently packing, assembling and organizing orders into appropriate packaging.
Restaurant Hostess/Food Runner
Universal Joint
09.2017 - 08.2018
- Greeted and escorted customers to their seats, developed long-term relationships with customers to increase repeat business.
- Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
- Performed additional tasks to keep the dining room running smoothly, such as cleaning and assisting servers with taking orders and gathering checks.
- Occasionally operated cash registers to assist with carry-out orders.
Junior Counselor
Social Skills Today, LLC
06.2017 - 08.2017
- Responsible for interacting with special needs children along the autism spectrum, teaching them social skills, mathematics and reading.
- Organized theme-related courses and events.
- Worked with parents and teachers to implement consistent behavior therapy methods.
Education
No Degree - Interior Design
RMCAD
Denver, CO12-2026
No Degree - Urban Design and Architecture, Art History, Digital Art
New York University
New York, NY05.2024
High School Diploma - undefined
Grayson High School
Loganville, GA05.2018
Skills
- Adobe Creative Suite, Microsoft Office, Canva proficiency
- Fashion knowledge and trend predicting
- Social Media and Content Creation
- Art History, Architecture, and Interior Design educated
- Flexible and adaptable
- Strong communication skills
- Graphic design
- Recordkeeping and bookkeeping
- Troubleshooting
- Customer service oriented
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Sales Associate
Sugarboo Designs
02.2024 - Current
Brand Ambassador/Sales Associate
Bombchel
02.2024 - 09.2024
Buyer/Sales Associate
Rag-O-Rama
10.2023 - 02.2024
Sales Associate/Key Holder
Awoke Vintage
05.2023 - 08.2023
Interior Design Intern
Designers Collab.
02.2022 - 07.2022
Stylist/Shoe Sales Associate
Bloomingdales
08.2021 - 03.2022
Tech Assistant
New York University Art History Department
08.2019 - 05.2021
Fulfillment/Sales Associate
Macy's
05.2019 - 08.2019
Restaurant Hostess/Food Runner
Universal Joint
09.2017 - 08.2018
Junior Counselor
Social Skills Today, LLC
06.2017 - 08.2017
High School Diploma - undefined
Grayson High School
No Degree - Interior Design
RMCAD
No Degree - Urban Design and Architecture, Art History, Digital Art
New York University
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