Dedicated professional with expertise in patient care, front office management, and effective communication. Proven ability to optimize appointment flow and train team members to enhance overall operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
Dentistry for Children
Stone Mountain, GA
02.2025 - Current
Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
Managed front office operations, ensuring compliance with healthcare regulations and protocols.
Developed efficient communication processes between patients, staff, and dental providers.
Trained new team members on office procedures and patient management systems.
Licensed Master Cosmetologist
Lola Effect
Atlanta, GA
05.2019 - 04.2025
Delivered exceptional client consultations to determine individual beauty needs and preferences.
Executed a wide range of hair coloring techniques, ensuring vibrant and lasting results.
Trained junior cosmetologists on advanced styling techniques and customer service excellence.
Enhanced salon efficiency by implementing streamlined appointment scheduling practices.
Physical Science Teacher
Paul D. West Middle School
Atlanta, GA
07.2023 - 01.2025
Created comprehensive lesson plans to enhance student understanding of state science standards.
Facilitated hands-on experiments to enhance student understanding of scientific concepts.
Implemented diverse instructional strategies to accommodate varied learning styles.
Developed and implemented interdisciplinary strategies in science education by collaborating with colleagues.
CNA
Sunrise Senior Living
Alpharetta, GA
06.2019 - 08.2021
Administered attentive personal care to residents, focusing on improving daily living experiences.
Assisted with daily living activities, promoting independence and dignity among senior residents.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical attention for residents.
Supported needs of 15+ residents under long-term care.
Education
Bachelor of Science - Middle School Education
Georgia State University
Atlanta, GA
05.2016
High School Diploma -
Riverdale High School
Riverdale
05.2012
Skills
Customer service expertise
Customer service
Reception duties
Front office management
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Certification
CNA - Certified Nursing Assistant- Atlanta Career Institute (2025)
Cosmetologist Diploma- Atlanta Technical College (2019)