Russell Gardner
Atlanta,Georgia
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Peachtree Golf Club. Proven ability to streamline processes and enhance guest experiences through effective teamwork and communication. Reliable and self-motivated, consistently recognized for outstanding performance and commitment to fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Bagroom Attendant
Peachtree Golf Club
09.2022 - Current
- Supported tournament events by preparing golf carts and assisting with participant needs.
- Streamlined bag retrieval process for faster service to club members and guests.
- Actively contributed towards a positive work culture within the team through open communication channels and collaborative problem-solving approach.
- Displayed consistent professionalism when interacting with both members and non-members alike while providing exceptional customer service.
- Balanced multiple duties simultaneously during peak hours, effectively prioritizing tasks to meet demands without compromising quality.
- Retrieve 15-20 carts each morning
- Measure and assemble 10 full bags for members to use range
Sales Associate
Mountain High Outfitters
02.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered 10-15 calls each shift
Education
No Degree - Sports Management
Kennesaw State University
Kennesaw, GA05-2028
High School Diploma -
North Atlanta High School
Atlanta, GA05.2023
Skills
- Attention to Detail
- Reliability and Punctuality
- Initiative and Leadership skills
- Training and Mentoring
- Exceptional Customer Service
- Outgoing Personality
- Teamwork and Collaboration
- Outstanding public relations and communication skills
- Strong organizational skills
- Computer literacy
Affiliations
- Pre-Qualifier for PGM program
Timeline
Bagroom Attendant
Peachtree Golf Club
09.2022 - Current
Sales Associate
Mountain High Outfitters
02.2022 - 08.2022
No Degree - Sports Management
Kennesaw State University
High School Diploma -
North Atlanta High School