Ruth Cange
Dallas
Summary
Skilled Medical Records Specialist with background in accurately managing and organizing health information data. Experience includes ensuring medical records are maintained in compliance with legal and regulatory standards, streamlining record retrieval processes, and implementing electronic health records systems to enhance efficiency. Strong understanding of medical terminology, coding procedures, and data analysis techniques. Improved patient care by ensuring timely access to up-to-date and accurate health information.
Overview
10
10
years of professional experience
Work History
Medical Coding and Billing Specialist
WellStar Paulding Hospital
Dallas
10.2020 - Current
- Entered coded data into electronic health record (EHR) systems.
- Maintained high accuracy rate on daily production of completed reviews.
- Updated patient demographics information within practice management system.
- Assisted with the development of coding policies and procedures.
Customer Service Representative
EJE Newark Airport
Newark
06.2018 - 09.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Contacted customers about potential service upgrades, new services and account changes.
- Answered inbound calls, chats and emails to facilitate customer service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Front Desk Receptionist
Holiday Inn Hotel Newark
Newark
04.2015 - 05.2018
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Coordinated pick-up and delivery of express mail services.
Education
High School Diploma -
Irvington High School
Irvington, NJ06-2012
Some College (No Degree) - Medical Billing And Coding
Gwinnett Technical Marietta Ga
MariettaSkills
- Medical coding
- Electronic health records
- Insurance verification
- Data entry
- Customer service
- Billing procedures
Languages
French, Engkish
Native/ Bilingual
Timeline
Medical Coding and Billing Specialist
WellStar Paulding Hospital
10.2020 - Current
Customer Service Representative
EJE Newark Airport
06.2018 - 09.2020
Front Desk Receptionist
Holiday Inn Hotel Newark
04.2015 - 05.2018
High School Diploma -
Irvington High School
Some College (No Degree) - Medical Billing And Coding
Gwinnett Technical Marietta Ga