Ruthie Scondras
Dawsonville
Summary
Dynamic Trainer and Guest Recovery Representative at Chick-fil-A, adept at new hire training and leadership development. Successfully mentored staff, enhancing productivity and fostering professional growth. Utilized creative problem-solving and critical thinking to address guest concerns, ensuring a positive dining experience. Proficient in ASL, promoting inclusive communication within the team.
Personable and engaging individual with talent for communication and passion for facilitating learning. Possesses solid understanding of instructional design and effective teaching methodologies, alongside proficiency in creating and delivering training materials. Dedicated to driving growth and fostering positive learning environment to achieve impactful results.
Overview
2
2
years of professional experience
Work History
Trainer/Guest Recovery Representative
Chick-fil-A
03.2023 - 02.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Spoke with guests who received unsatisfactory care to help remedy the situation and improve the overall care of the restaurant.
Education
No Degree - Dual Enrollment
University of North Georgia
Dahlonega, GANo Degree -
Dawson County High School
Dawsonville, GA05-2025
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Attention to detail
- Critical thinking
Languages
Sign Language
Full Professional
Interests
- I enjoy cooking for friends and family gatherings
- Baking
- Reading
- Knitting and Crocheting
- Acting and Theater
- Sewing
Timeline
Trainer/Guest Recovery Representative
Chick-fil-A
03.2023 - 02.2025
No Degree - Dual Enrollment
University of North Georgia
No Degree -
Dawson County High School
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