Ryan Armstrong
Newnan
Summary
Results-driven professional with extensive experience in the delivery and retail sectors. Known for effective communication and problem-solving skills, consistently ensuring customer satisfaction and timely deliveries. Aiming to leverage expertise to enhance operational efficiency and client relationships.
Enthusiastic Music Instructor poised to apply expertise in music theory, composition, and performance. Well-versed in teaching students in one-on-one lessons, as well as classroom and other group environments of various sizes.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
05.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
Music Instructor
Self Employed
07.2016 - Current
- Taught various middle and high school band programs teaching their percussion sections, both on battery and keyboard percussion instruments.
- Taught students how to properly prepare their bodies for the physical demands of marching band and prevent injury as much as possible.
- Managed administrative and budgetary needs for a marching indoor percussion ensemble.
- Tailored instructional materials according to specific learning needs, ensuring better comprehension of complex musical concepts.
- Offered private lessons to students seeking further education beyond their school programs.
- Currently looking to teach beginner guitar students in a regular private lesson setting.
Overnight Grocery Clerk
Kroger
09.2023 - 03.2024
- Enhanced store appearance by organizing displays, ensuring proper signage, and maintaining clean aisles.
- Collaborated with the department manager on implementing new procedures that streamlined work processes for the department.
- Demonstrated flexibility in scheduling to accommodate staffing needs during peak hours or planned absences of fellow employees.
- Promoted teamwork among overnight staff by fostering open communication channels between all departments within the store.
- Increased efficiency in replenishing shelves by utilizing pallet jacks, hand trucks, and other equipment safely.
- Complied with all company policies regarding food safety standards, ensuring a healthy environment for both customers and employees alike.
Senior Sales Associate
Music & Arts
03.2023 - 09.2023
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.
- Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
Senior Sales Associate
Music & Arts
05.2022 - 12.2022
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Generated sales leads and cold called potential customers.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Packer
Amazon
11.2020 - 05.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
Produce Clerk
Kroger
02.2017 - 09.2017
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Education
High School Diploma -
Northgate High School
Newnan, GA05-2016
Skills
Teamwork and collaboration
Customer service
Order processing
Order verification
Money handling
Time management
Strong communication skills
Vehicle maintenance
Safe driving
Group instruction
Music theory
Individualized learning plans
Timeline
Overnight Grocery Clerk
Kroger
09.2023 - 03.2024
Senior Sales Associate
Music & Arts
03.2023 - 09.2023
Senior Sales Associate
Music & Arts
05.2022 - 12.2022
Packer
Amazon
11.2020 - 05.2021
Delivery Driver
DoorDash
05.2019 - Current
Produce Clerk
Kroger
02.2017 - 09.2017
Music Instructor
Self Employed
07.2016 - Current
High School Diploma -
Northgate High School