Ryan Brown
Online Digital Shopper
Macon,GA
Summary
Personable and organized with knack for understanding customer preferences and providing tailored recommendations that enhance shopping experience. Possesses strong knowledge of product availability and trends, combined with skills in digital platforms and online communication. Committed to delivering personalized solutions that drive customer satisfaction and loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Online Personal Shopper
Wallmart
Macon, GA
08.2024 - Current
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
Courtesy Clerk
Kroger
09.2023 - 03.2024
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Collected more than 7 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Retail Sales Associate
Lowes Home Improvment
Macon, GA
01.2023 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cook Operator
Rookerymacon
10.2022 - 01.2023
- Resolved customer complaints or concerns quickly and professionally, resulting in higher satisfaction rates.
- Collaborated with team members to ensure smooth workflow and consistent delivery of well-prepared dishes.
- Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
Education
High School Diploma -
Central High School
Macon, GA 08.2018 - 05.2022
Skills
Verbal and written communication
Physical stamina
Flexible schedule
Teamwork and collaboration
Problem-solving abilities
Cleaning and sanitizing
Strong work ethic
Adaptability and flexibility
Effective communication
Timeline
Online Personal Shopper
Wallmart
08.2024 - Current
Courtesy Clerk
Kroger
09.2023 - 03.2024
Retail Sales Associate
Lowes Home Improvment
01.2023 - 05.2023
Cook Operator
Rookerymacon
10.2022 - 01.2023
High School Diploma -
Central High School
08.2018 - 05.2022
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