Ryan Deal
Tyrone
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Experienced in insuring customer satisfaction during and after point of sales. Flexible and adaptable to changing working environments. Strives to meet customer needs and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Outback Steakhouse
Peachtree City
02.2023 - Current
- Work with other staff members to ensure efficient operations.
- Accurately record orders on tablet or stand alone POS system.
- Handle transactions accurately and efficiently.
- Communicate with kitchen staff and management regarding customer allergies or special requests.
- Checking with customers to determine satisfaction and promptly taking action to correct any problems.
Server
Longhorns Steakhouse
Newnan
02.2021 - 01.2023
- Work with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately write down and repeat orders to customers before entering into stand-alone POS system
- Handled money transactions accurately
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
Server Trainer
Kobe Japanese Steakhouse
Peachtree Ciry
02.2018 - 09.2020
- Mentored new servers on proper restaurant operations and standards of service.
- Collaborated with management to design and incorporate teaching strategies that engage and train more effectively.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy while insuring tips are counted and distributed correctly at the end of shifts.
Outside Sales Associate
TruGreen Lawn Care
Naperville
08.2016 - 09.2017
- Provided feedback from customers to internal teams for product improvement initiatives.
- Created customized solutions tailored specifically to each client's individual needs.
- Participated in regular training sessions designed to enhance selling techniques.
- Managed multiple accounts simultaneously while meeting deadlines.
- Identified new sales opportunities through networking, cold knocking, and other sources.
- Resolved customer inquiries in a timely manner while providing exceptional customer service.
Education
High School Diploma -
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Waubonsie</span> Valley <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Highschool</span>
Naperville, IL12-2010
Skills
- Guest Engagement
- Point of Sale (POS) system operation
- Exceptional customer service
- Inside and outside sales
- Sales commission knowledge
- Sales and Upselling Techniques
- Closing Techniques
- Computer Skills
- Reliable Customer Service and understanding
Timeline
Server
Outback Steakhouse
02.2023 - Current
Server
Longhorns Steakhouse
02.2021 - 01.2023
Server Trainer
Kobe Japanese Steakhouse
02.2018 - 09.2020
Outside Sales Associate
TruGreen Lawn Care
08.2016 - 09.2017
High School Diploma -
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Waubonsie</span> Valley <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Highschool</span>