Experienced healthcare leader specializing in clinic operations and patient care. Skilled in managing diverse teams and implementing effective policies, consistently achieving high standards of care and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
EENT NCOIC
Department Of Defense Army
Ft. Gordon
08.2025 - Current
Assisted in conducting comprehensive eye exams and vision tests.
Streamlined inventory management of ophthalmic supplies and equipment to ensure availability for patient care.
Coordinated daily clinic operations and staff schedules to optimize workflow and service delivery.
Developed and enforced clinic policies that improved patient care quality and compliance with standards.
Optometry NCOIC
Department Of Defense Army
Schofield Barracks
06.2022 - 07.2025
Facilitated communication and transparency among governing boards, department heads, and medical staff to ensure alignment on objectives.
Directed and supervised medical and clerical personnel, evaluating performance to improve team effectiveness.
Conducted regular safety inspections to identify hazards and mitigate risks.
Implemented outreach programs to enhance equal opportunity awareness within the organization.
Optometry NCOIC
Department Of Defense Army
U.S. Army Garrison Wiesbaden
06.2019 - 06.2022
Maintained and calibrated optical instruments, ensuring precision in measurements for effective patient diagnostics.
Collaborated with optometrists to streamline patient care processes, enhancing overall patient experience.
Developed and maintained emergency response plans for various scenarios.
Assisted in developing standard operating procedures for medical support operations, improving consistency and reliability in service delivery.
Optometry NCOIC
Department Of Defense Army
Fort Hood
06.2017 - 06.2019
Managed four geographically separate optometry clinics, overseeing 25 staff members to ensure optimal patient care.
Led triennial Joint Commission support team, coordinating compliance efforts across hospital footprint.
Developed lesson plans and instructed 16 Junior Eye Specialist Soldiers, enhancing their skills in optometry procedures.
Achieved the top spot in multiple Soldier of the Month, Quarter, and Year competitions.
Optometry NCOIC
Department Of Defense Army
U.S. Army Garrison Wiesbaden
06.2015 - 06.2017
Coordinated patient records and appointment scheduling in electronic health systems, enhancing workflow efficiency.
Educated patients on contact lens care and usage guidelines effectively.
Fitted and dispensed eyeglasses according to prescription specifications, ensuring patient satisfaction and comfort.
Performed preliminary vision tests with automated equipment and manual techniques, ensuring accurate assessments.