Ryan Ferguson
Covington
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Donor Center Technician
Biomat U S A
04.2021 - 09.2023
- Operated blood collection equipment to ensure safe and efficient donor experiences.
- Conducted pre-donation screenings to assess eligibility and maintain compliance with health regulations.
- Monitored donor vitals throughout the donation process, responding promptly to any issues.
- Maintained cleanliness and organization of donation area, adhering to safety protocols.
- Assisted in training new staff on equipment operation and donor care procedures.
- Documented donor information accurately in electronic health records for data integrity.
- Collaborated with team members to improve workflow efficiency during high-volume donation events.
- Provided exceptional customer service, addressing donor inquiries and ensuring a positive experience.
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Reduced wait times for donors by efficiently managing appointment scheduling and walk-in traffic.
- Enforced strict compliance with regulatory standards, contributing to successful inspections and audits of the facility.
- Participated in ongoing professional development opportunities to stay current on industry trends and advancements in donor care technology.
Phlebotomist
CSL Plasma
05.2020 - 02.2021
- Collected blood samples from patients, ensuring adherence to safety protocols and procedures.
- Assisted in laboratory operations by preparing specimens for analysis and maintaining accurate records.
- Implemented efficient patient check-in processes to enhance flow and reduce wait times.
- Educated patients on procedure steps, alleviating concerns and promoting a positive experience.
- Collaborated with healthcare teams to coordinate patient care and ensure timely sample processing.
- Monitored inventory levels of supplies, assisting in ordering processes to maintain stock availability.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Intern
Sports Medicine South
01.2020 - 05.2020
- Assisted in developing project plans and timelines to ensure timely completion of deliverables.
- Conducted research to support strategic initiatives and enhance operational efficiency.
- Collaborated with team members to streamline communication processes across departments.
- Prepared reports and presentations for stakeholder meetings, ensuring clarity and accuracy of information.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
No Degree - Medical Assisting
U.E.I College
Stone Mountain, GA01-2026
High School Diploma -
Penn Foster Highschool
Scranton, PA02-2020
Skills
- Patient confidentiality
- Adaptable mindset
- Quality control procedures
- Data entry proficiency
- Phlebotomy expertise
- Equipment sterilization
- Biohazard disposal
- Vein puncture techniques
- Sample labeling
- Blood collection
- Medical history assessment
- Donor screening
- Workload prioritization
- Data entry
- Supply inventory
- OSHA regulations
- Workspace sanitation
- Donor needs
- Incident records
- Donation equipment
- Marketing and promotion
- Teamwork
Certification
- CMAA - Certified Medical Administrative Assistant
Languages
English
Native or Bilingual
Timeline
Donor Center Technician
Biomat U S A
04.2021 - 09.2023
Phlebotomist
CSL Plasma
05.2020 - 02.2021
Intern
Sports Medicine South
01.2020 - 05.2020
No Degree - Medical Assisting
U.E.I College
High School Diploma -
Penn Foster Highschool
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