Ryan Fielder
Hiram
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Extensive background in operating vehicles and moving 100-1000 high value packages to customers' satisfaction.
Overview
13
13
years of professional experience
Work History
Revenue Recovery Supervisor
UPS
2024.05 - 2025.06
- Supervised over 80 employees daily moving thousands of packages weighing from 20lb- 200lbs daily
- Oversaw daily revenue recovery operations, ensuring compliance with company policies and industry regulations.
- Trained and mentored staff on best practices for effective revenue recovery strategies.
- Analyzed financial data to identify trends and areas for process improvement in revenue collection.
- Developed and implemented efficient workflows to enhance team productivity and accuracy in reporting.
- Worked cohesively with other department's supervisors/managers in the warehouse to ensure we all met our department's goals
Sales and Renewals Representative
Marquee Insurance Group
2022.02 - 2022.09
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Created successful strategies to develop and expand New Business Premium for the Company.
- Generated new sales leads through cold calling and networking activities.
- Made +50 cold calls daily to New Potential Business.
- Converted New Business leads to over $500,000 in Premium.
- Worked on Renewals for Established Accounts retaining over $800,000 in Premium with a 94% close rate.
- Conducted market research to identify potential customers and their needs.
- Performed regular follow-ups with prospects in order to close deals in a timely manner.
- Utilized CRM software tools to track progress of each sale cycle stage.
Management Assistant
Enterprise Rent-A-Car
2019.11 - 2021.10
- Successfully helped manage one of the largest multi-million dollar fleets in the region.
- Monitored all processes and activity of up to 500 customer accounts weekly.
- Met with the Business Accounts regularly to build strong rapport with their new and existing clients to better serve financial needs and promote branch loyalty.
- Created revenue-generating opportunities with new customers through assertive prospecting and objection handling.
- Kept team aware of when special projects needed to be prioritized for completion to meet deadlines comfortably.
Management Trainee
Enterprise Rent-A-Car
2019.03 - 2019.11
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Drove substantial sales through suggestive selling and by promoting the value our services provide.
- Exceeded branch's performance quota every month while with the company.
Valet
Buckhead Valet
2014.01 - 2019.01
- Drove and placed high value vehicles for hundreds of customers daily
- Extensive Driving Knowledge and expertise in maneuvering in tight spaces
- Worked at a extremely fast pace in all types of weather while protecting customers' assets
Landscaper/Truck Driver Laborer
Bernards Landscaping Company
2012.01 - 2013.02
- Drove large landscaping trucks carrying thousands of dollars of equipment around Greater Atlanta Area
- Completed 20-40 stops providing service to several different accounts daily
- Had to lift and move equipment weighing upwards of 100lbs
Education
Bachelor of Science - Exercise Physiology
Kennesaw State University
Kennesaw, GA2016-06
Skills
- Driving Large Vehicles
- Lifting and Moving Heavy Packages
- Customer Relations
- Seeks a Fast Paced Environment
- Enjoys Daily Exercise
Timeline
Revenue Recovery Supervisor
UPS
2024.05 - 2025.06
Sales and Renewals Representative
Marquee Insurance Group
2022.02 - 2022.09
Management Assistant
Enterprise Rent-A-Car
2019.11 - 2021.10
Management Trainee
Enterprise Rent-A-Car
2019.03 - 2019.11
Valet
Buckhead Valet
2014.01 - 2019.01
Landscaper/Truck Driver Laborer
Bernards Landscaping Company
2012.01 - 2013.02
Bachelor of Science - Exercise Physiology
Kennesaw State University