Results-driven hospitality and operations leader with proven success in increasing sales, improving profitability, reducing costs, and building high-performing teams. Experienced in P&L management, labor forecasting, cost control, catering sales growth, and operational efficiency. Skilled at developing strong relationships with guests, universities, and business partners to drive revenue and long-term growth. Recognized for creating efficient, accountable work environments with low turnover, strong team development, and consistent operational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Piesanos Stone Fired Pizza
Tallahassee, FL
08.2023 - Current
Directed sales forecasting and labor scheduling to consistently maintain labor costs within budgeted targets.
Analyzed P&L statements to identify cost-reduction opportunities, improving operational profitability and sustaining profitability every year following the restaurant’s opening year.
Drove catering sales growth by developing strategic partnerships with universities and pharmaceutical representatives, achieving consistent year-over-year revenue increases.
Managed food, beverage, and controllable expenses to ensure consistent budget compliance and strong operational performance month after month.
Oversaw sanitation, cleanliness, and equipment maintenance standards, achieving successful Bright Green health inspection results in 11 out of 12 months.
Led recruitment, training, and team development initiatives, fostering a high-performing, low-turnover culture while promoting internal advancement from hourly to salaried roles and maintaining labor costs within company benchmarks.
Attached supporting documentation including Food & Beverage Cost reports, Labor Cost reports, and Bright Green inspection scores.
Senior Manager
Teds Montana Grill
Tallahassee, FL
06.2021 - 07.2023
Led operational strategies to enhance guest satisfaction and streamline service delivery.
Oversaw team performance, providing mentorship and training to improve staff efficiency.
Spearheaded employee engagement initiatives, fostering a positive workplace culture and reducing turnover rates.
Provided strong leadership to enhance team productivity and morale.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
General Manager
Rev Cafe
Monticello, FL
09.2018 - 05.2021
Developed and executed creative daily specials that enhanced guest experience, increased repeat business, and contributed to overall revenue growth.
Increased total sales by 20% through strategic operational improvements, targeted promotions, menu optimization, and elevated customer service standards.
Designed and implemented standardized operating procedures to improve efficiency, reduce waste, control costs, and strengthen overall restaurant performance.
Transformed a locally owned restaurant into a more structured and financially efficient operation by improving workflows, accountability, and day-to-day execution.
Collaborated closely with ownership to support business growth initiatives and long-term operational sustainability prior to the eventual sale and closure of the restaurant.