Ryan Hirano
Athens
Summary
Dedicated System Administrator able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem solving and decision making
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Technician
Sunlink Healthcare Technology
07.2021 - Current
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Monitored systems in operation and quickly troubleshot errors.
Server Administrator
Monsignor Donovan Cath High School
07.2018 - Current
- Adjusted information technology infrastructure in response to COVID-19
- Designed and evaluated WAN and LAN connectivity technologies.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
System and Network Administrator
Prodocs, LLC
10.2015 - 05.2021
- Developed next generation integration platform for internal applications.
- Maintained existing applications and designed and delivered new applications.
- Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Maintained and configured VPN Tunnels between Prodocs Radiology and hospitals
- Troubleshoot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls
Education
Bachelor of Science - Information Technology - Enterprise Systems
Georgia Gwinnett College
Lawrenceville, GA05.2021
Associate of Science - Computer Networking
Athens Technical College
Athens, GA05.2014
Skills
- Hardware knowledge
- System upgrades
- Technical Analysis
- Servers expertise
- Product development
- O365 Administration
- VPN Configuration
- Technical Support
- Deployments
- User support
- Virtualization
- Migrations
Certification
Oracle Database 12c: SQL Fundamentals Certificate
Microsoft Networking Administrator Certificate
PC Repair and Network Technician
CompTIA A+ Certification Preparation
CompTIA A+ Certified Technician Preparation
Accomplishments
- Compellent Administration and Advanced Management
- VMware Certified Training: vSphere v6.0: Install, Configure, Manage
Completed Dell Courses in Austin, TX:
Software Knowledge
Operating Systems: Windows OS; Windows Server 2008 and 2012 (R2); Mac OS
Software: VMWare vSphere; O365; Dell Storage Manager; Hyper-V; Active Directory; MySQL; Adobe Products; Google Administrator Services; SAP; PDQ
Timeline
Support Technician
Sunlink Healthcare Technology
07.2021 - Current
Server Administrator
Monsignor Donovan Cath High School
07.2018 - Current
System and Network Administrator
Prodocs, LLC
10.2015 - 05.2021
Bachelor of Science - Information Technology - Enterprise Systems
Georgia Gwinnett College
Associate of Science - Computer Networking
Athens Technical College
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