Ryan Jackson
Cumming
Summary
Responsive, knowledgeable, and personable. Skilled at scheduling reservations and accommodating guest requests. Energetic and punctual individual committed to highest quality of service. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking employment opportunities to expand skills while facilitating company growth. Hardworking, honest, and comfortable working in fast-paced environments to handle demanding workload.
Overview
5
5
years of professional experience
Work History
Hostess
Eddie V's Prime Seafood & Steaks
09.2025 - Current
- Collaborated with kitchen staff to ensure timely order delivery and guest satisfaction.
- Trained new team members on customer service protocols and restaurant policies.
- Resolved guest inquiries and concerns promptly to enhance dining experience.
- Oversaw reservation system, maintaining accuracy for bookings and availability.
- Coordinated special events, ensuring seamless execution of service standards.
Restaurant Hostess
Aria
04.2022 - 10.2022
- Greeted customers and assigned seating arrangements through a customized, automated system dedicated to optimizing customer preferences and server availability.
- Communicated with kitchen staff, monitored dining room activity and addressed customer concerns in a timely, professional manner to provide exceptional service.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Prioritized and ensured privacy for all high-profile clientele.
Server
Ruth’s Chris Steakhouse
06.2021 - 03.2022
- Greeted guests, managed seating and recorded meal selections while providing exceptional service to the high volume of daily customers.
- Assisted in training new servers to manage the demand for the establishment's upscale climate, quality and standards.
- Certified in the ServeSafe Program to maintain health and safety guidelines for meal prep and service.
- Developed rapport with guests to generated customer loyalty and exceptional customer service.
Server
Buffalo's Cafe
06.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Social Work
Georgia State University
Atlanta, GASome College (No Degree) - Social Work
Campbell University
Buies Creek, NCSkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Exceptional communication
Timeline
Hostess
Eddie V's Prime Seafood & Steaks
09.2025 - Current
Restaurant Hostess
Aria
04.2022 - 10.2022
Server
Buffalo's Cafe
06.2021 - 10.2021
Server
Ruth’s Chris Steakhouse
06.2021 - 03.2022
Some College (No Degree) - Social Work
Campbell University
Social Work
Georgia State University