Ryan Sides
Canton
Summary
Results-driven operations and finance professional with over 15 years of experience in sales, retail management, treasury payment operations, and cash reconciliation. Strong background in financial operations, payment processing, account balancing, customer relations, and team leadership. Recognized for analytical problem-solving, operational accuracy, and process improvement. Recently completed the Global Customer Payments Leadership Program, further strengthening expertise in treasury operations, financial reconciliation, and payment systems. Seeking a finance or reconciliation-focused role where strong operational and financial experience can contribute to organizational success.
Overview
16
16
years of professional experience
Work History
Treasury Payment Operations Specialist
AT&T
01.2022 - Current
- Perform daily cash reconciliation and treasury payment operations with a strong focus on accuracy and compliance
- Research and resolve payment discrepancies, transaction issues, and account variances
- Monitor and reconcile financial transactions across multiple systems and accounts
- Support internal audit and compliance initiatives by maintaining accurate financial documentation
- Collaborate with cross-functional teams to improve operational efficiency and payment processing procedures
- Analyze financial data and identify process improvement opportunities
- Successfully completed the Global Customer Payments Leadership Program, gaining advanced knowledge in payment operations, treasury management, and financial leadership
Retail Store Manager
AT&T
01.2019 - 01.2022
- Managed all daily retail store operations, including sales performance, staffing, scheduling, and financial accountability
- Led and developed high-performing sales teams through coaching, training, and performance management
- Oversaw cash handling procedures, inventory management, and operational reporting
- Drove customer satisfaction and consistently achieved store sales and operational goals
- Ensured compliance with company policies, operational standards, and financial procedures
- Resolved escalated customer concerns while maintaining a positive customer experience
Sales Representative
AT&T
01.2010 - 01.2019
- Assisted customers with wireless products, account services, and technology solutions
- Consistently met and exceeded monthly sales goals and customer service metrics
- Built strong customer relationships through effective communication and problem-solving
- Processed customer transactions, payments, and account updates with high accuracy
- Maintained extensive product and service knowledge to support customer needs
- Contributed to overall store performance through teamwork and operational support
Education
Bachelor of Science - Communications and Public Relations
Kennesaw State University
01-2007
Skills
- Cash Reconciliation
- Treasury Payment Operations
- Financial Reporting
- Payment Processing
- Account Reconciliation
- Financial Operations
- Process Improvement
- Team Leadership
- Customer Relationship Management
- Microsoft Office Suite
- Analytical Problem Solving
- Operational Compliance
- Communication & Public Relations
- Data Accuracy & Reporting
Timeline
Treasury Payment Operations Specialist
AT&T
01.2022 - Current
Retail Store Manager
AT&T
01.2019 - 01.2022
Sales Representative
AT&T
01.2010 - 01.2019
Bachelor of Science - Communications and Public Relations
Kennesaw State University