Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Summit Spine Clinic & Surgical Center
05.2025 - Current
Collected and recorded patient data by taking vitals, updating EMRs, and preparing patients for consultations and surgical procedures in compliance with HIPAA standards
Gathered and organized clinical histories by effectively communicating with patients and obtaining relevant health information, including detailed family history intake
Streamlined interdisciplinary care by closely coordinating with providers to improve workflow and ensure informed decision-making
Verified and processed documentation such as insurance details and referrals to support accurate scheduling and minimize administrative delays, while maintaining confidential data handling
Facilitated efficient communication with patients and healthcare teams via phone, email, and internal systems using professional and risk communication practices
Assisted in surgical procedures using fluoroscopic guidance with attention to safety and procedural protocol, as well as performed preoperative and postoperative care to support positive patient outcomes
Biology Peer Tutor
University of West Georgia
05.2023 - 05.2025
Reinforced core biological concepts by tutoring students in introductory and principles of biological science courses, fostering engagement in genetics and health sciences
Facilitated academic collaboration with teaching assistants and professors on lab exercises, assignments, and student progress
Enhanced scientific communication skills through personalized support focused on critical thinking and comprehension
Web Order Student Lead
UWG Bookstore
05.2023 - 05.2025
Directed team scheduling to optimize operational efficiency and ensure seamless workflow
Managed online order processing and coordination, ensuring timely and accurate fulfillment while maintaining high attention to detail
Monitored and analyzed sales and inventory data to support informed decision-making and inventory management
Collaborated closely with cross-functional teams to enhance communication and problem-solving in a dynamic environment
Administrative Student Assistant
UWG Bookstore
08.2022 - 05.2023
Provided administrative support by managing calendars, correspondence, and office communications with professionalism and confidentiality
Facilitated efficient customer service operations across multiple communication platforms, demonstrating strong interpersonal and communication skills
Maintained accurate promotional and sales records, contributing to data integrity and supporting organizational objectives
Supported team coordination and workflow management, fostering collaboration and adaptability in a fast-paced setting
Pharmacy Associate
CVS Pharmacy
01.2021 - 07.2022
Provided compassionate patient support by addressing medication and insurance inquiries clearly and empathetically
Managed billing and product education, ensuring clear communication and adherence to regulatory and company policies
Maintained comprehensive patient transaction records, supporting compliance, accuracy, and confidentiality
Demonstrated strong attention to detail and organizational skills critical for patient safety and operational efficiency
Education
B.S. - Biology, Psychology minor
The University of West Georgia
Carrollton, GA
05.2025
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
Medical terminology
Clinical documentation
Patient-focused care
Direct patient care
EMR / EHR
Certification
Basic Life Support (BLS) - NationalCPR Foundation Current
Certified Nursing Assistant, Pearson Vue, April 2021-April 2023