Ryleigh McMichael
Loganville
Summary
Proficient Pharmacy Technician known for strong attention to detail and effective patient education. Expertise in managing insurance claims and collaborating with healthcare teams to ensure optimal patient outcomes. Excel at communication, teamwork, and customer service. Committed to maintaining accuracy and confidentiality in handling patient information.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Carmichael Drugs
Monroe
10.2023 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory by restocking medications and supplies regularly.
- Processed insurance claims for patient prescriptions effectively.
- Educated patients on proper medication use and side effects.
- Maintained cleanliness and organization of pharmacy workspace daily.
- Operated pharmacy software to track prescription orders and patient information.
- Collaborated with healthcare professionals to ensure optimal patient care.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Education
High School Diploma -
Foothills Charter High School
Monroe, GA08-2021
Skills
- Inventory management
- Insurance claim processing
- Patient education
- Pharmacy software operation
- Customer relationship management
- Computer proficiency
- Multitasking in administration
- Crisis management
- Client relations
Timeline
Pharmacy Technician
Carmichael Drugs
10.2023 - Current
High School Diploma -
Foothills Charter High School