SHAKERRA JACKSON
Covington,GA
Summary
As a manager with a career objective to create exceptional customer experiences, foster strong customer relationships, and exceed expectations. Skilled in guiding and developing teams, implementing effective strategies, and continuously improving processes. Solid background in warehouse operations and logistics with a comprehensive understanding of safety protocols, equipment maintenance, and inventory management. Proven ability to enhance efficiency and productivity through direct operation and collaborative teamwork. Expert in managing time effectively to meet tight deadlines while maintaining superior standards of quality.
Overview
14
14
years of professional experience
Work History
Lift Operator
Walmart
01.2011 - Current
- Transport freight, pulls merchandise, replaces freight, fills daily orders, and controls freight flow when operating moving equipment in a safe and correct manner
- Maintains a clean work environment
- Tells management about unsafe working conditions, damaged products, or improper procedures in the facility
- Decreased shipment processing time by efficiently staging materials for inbound/outbound shipments using a lift truck.
- Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance metrics related to lift truck operations.
Course Experience
Student
01.2024 - 04.2025
Team Projects:
Course Team Project at Gwinnett Technical College January 2024.
- -Collaborated with a team of 4 students to develop a marketing plan for a hypothetical retail store, focusing on customer engagement strategies.
- Conducted market research and analyzed consumer behavior to inform project decisions, resulting in a comprehensive presentation that received positive feedback from professors.
At Bellevue University March 2025.
- - Supply Chain Logistics and Transportation course 326 Fiscal Management of Supply Chain. Led a group project on improving organizational efficiency within a simulated business environment. Assigned roles and responsibilities to team members, ensuring effective collaboration and timely completion of project deliverables.
Education
Bachelor of Science - Logistics And Supply Chain Management
Bellevue University
Bellevue, NE12.2025
AAS - Business Management
Gwinnett Technical College
Lawrenceville, GA05.2024
Skills
- Organizational Time Management
- Attention to detail
- Cross-Functional Teamwork
- Problem-solving
- Excellent communication
- Critical thinking
- Operations management
- Process improvement
- Proficient in Microsoft 365
- Customer service
Timeline
Course Experience
Student
01.2024 - 04.2025
Lift Operator
Walmart
01.2011 - Current
Bachelor of Science - Logistics And Supply Chain Management
Bellevue University
AAS - Business Management
Gwinnett Technical College
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