Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

S-Netchem H. Castro-Dockery

Atlanta

Summary

Highly organized administrative professional with experience in managing calendars, data entry, and team collaboration. Known for attention to detail and effective communication, contributing to streamlined office procedures and improved customer service outcomes.

Overview

2027
2027
years of professional experience

Work History

Secretary

Theatre Bazaare
Atlanta
2026 - Current
  • Managed calendar and scheduled appointments for theatre staff and events.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.

Data Entry Clerk

Zim Co.
Atlanta
  • Input data accurately into company database systems.
  • Verify and correct discrepancies in entered data entries.
  • Update records and ensure compliance with company standards.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.

Call Center Representative

Ensemble Arts Philly
Philadelphia
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Updated customer accounts, addresses and contact information within call management databases.

Administrative Assistant

Spiral Q Theater
Philadelphia
  • Maintained organized filing systems for administrative documents.
  • Handled incoming communications through email and phone inquiries.
  • Supported marketing efforts by distributing promotional materials.
  • Collaborated with team members to streamline office procedures.

Education

Bachelor of Science - Liberal Studies

Cheyney University
Cheyney, PA
05-2022

Skills

  • Data entry
  • Calendar management
  • Customer assistance
  • Database administration
  • Communication skills
  • Organization

Accomplishments

  • Miranda Family Fellowship Recipient

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Secretary

Theatre Bazaare
2026 - Current

Data Entry Clerk

Zim Co.

Call Center Representative

Ensemble Arts Philly

Administrative Assistant

Spiral Q Theater

Bachelor of Science - Liberal Studies

Cheyney University
S-Netchem H. Castro-Dockery