SABREEN MALIM
Atlanta,GA
Summary
Results-driven and achievement-orientated leader with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Proven knowledge of customer service, operating policies & procedures implementation, and productivity & performance management.
Overview
7
7
years of professional experience
Work History
Sales Manager
Charette Cosmetics
Atlanta, GA
09.2024 - Current
- Appointed to spearhead the establishment and expansion of the sales department.
- Drove $1.45M in closed revenue within 12 months through strategic lead conversion and consultative selling techniques.
- Facilitated booking and conversion of 1200+ new patient appointments to enhance revenue consistency on a monthly basis.
- Directed and optimized multiple inbound lead channels, including Instagram DMs, Cherry financing leads, and online consultation forms.
- Developed sales systems, scripts, and follow-up processes to improve close rates and patient retention.
- Spearheaded recruitment, training, and leadership of a team of 4 sales representatives, establishing performance metrics and accountability structures.
- Led internal sales training sessions for providers to strengthen consultation effectiveness and treatment plan conversions.
- Scaled the department from a single role into a structured, performance-driven sales team aligned with company growth goals.
Assistant Clinic Manager
Skin Laundry
Dallas, TX
10.2023 - 08.2024
- Managed revenue streams at multiple locations of a $7M+ esthetics franchise
- Fostered patient, employee and physician satisfaction through data-driven action plans for useful, ethical and productive business practices.
- Improved care delivery by monitoring performance and optimizing strategies.
- Collaborated on the implementation of strategies to achieve and evaluate their effectiveness, resulting in a 15% increase in patient retention rates.
Showroom Editor
Glossier
Atlanta, GA
07.2022 - 11.2022
- Pursued client interactions and sales, immediately engaging with interested customers.
- Increased store revenue by 15–25% during promotional periods by planning and executing high-conversion in-store events that drove traffic, upsells, and repeat purchases.
- Delivered 20+ personalized skincare consultations weekly, increasing average transaction value by 18% through targeted product bundling and regimen building.
- Managed inventory by restocking shelves as needed and ensuring all merchandise was properly displayed according to visual guidelines.
- Increased average ticket size by 20% through strategic cross-selling and upselling of complementary products, contributing to consistent achievement of monthly sales targets (110%+ of goal)..
MedSpa Manager
Cosmo MedSpa & Salon
Johns Creek, GA
01.2022 - 07.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Led profitable spa operations through budgeting, aesthetics, employee training, and renewing dormant client memberships.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Recruited, trained, and managed 10+ employees, reducing turnover by 15% and building a high-performing, revenue-focused team culture.
- Developed and implemented targeted operational strategies to achieve revenue goals, resulting in sustained business growth of 15–25% annually.
Front Office Manager
Dermani MedSpa
Buford, GA
08.2021 - 12.2021
- Collaborated with medical providers and administrative staff to support a high-volume clinic serving 25–40 patients daily, maintaining a patient-focused, compassionate environment that drove 90%+ satisfaction and retention rates.
- Prepared reports to assist clinic director with key decision-making and strategic operational planning.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Built strong rapport with new and existing patients, contributing to the acquisition of 50+ new memberships per quarter and increasing repeat bookings and lifetime patient value.
Business Development Center Manager
Atlanta Best Used Cars
Atlanta, GA
03.2019 - 07.2021
- Managed and conducted 200+ outbound calling and texting campaigns daily to attract business and meet objectives.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing.
- Administered CRM, including personnel changes, email templates, permission sets, follow-up programs.
Education
Esthetician License -
Salon Boutique Academy
Dallas, TX01.2019
High School Diploma - undefined
Duluth High School
Duluth, GA01.2018
Skills
- Business Development
- Sales Leadership
- Team Management
- Strategic Planning
- Training & Development
- Operations Management
Timeline
Sales Manager
Charette Cosmetics
09.2024 - Current
Assistant Clinic Manager
Skin Laundry
10.2023 - 08.2024
Showroom Editor
Glossier
07.2022 - 11.2022
MedSpa Manager
Cosmo MedSpa & Salon
01.2022 - 07.2022
Front Office Manager
Dermani MedSpa
08.2021 - 12.2021
Business Development Center Manager
Atlanta Best Used Cars
03.2019 - 07.2021
High School Diploma - undefined
Duluth High School
Esthetician License -
Salon Boutique Academy