Dynamic, Nationally Registered Certified Medical Assistant with extensive experience in Pediatrics, Family Medicine, Internal Medicine, OB/Gyn and Urgent Care.
I was lucky enough to have an ex-husband who was in the military and gave us the chance to move around, giving me experience in these different fields.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Travel Medical Assistant - Kaiser Flu Clinic
AMN Healthcare
09.2025 - Current
Administered immunizations and conducted patient screenings, ensuring compliance with healthcare protocols.
CMA - Traveler OB/Gyn & Urgent Care
Seven Healthcare
04.2025 - 09.2025
Maintained accurate patient records in accordance with HIPAA regulations.
Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
Responded quickly to emergency situations according to established protocols.
Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
Ensured compliance with applicable laws and regulations pertaining to patient safety.
Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
Administered injections per physician orders while adhering to all safety guidelines.
Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
Answered phones promptly; responded professionally to inquiries from patients or family members.
Documented all activities accurately into electronic medical records system.
Provided support in the development of treatment plans for patients under the direction of a physician.
Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Educated patients about medications, procedures and physician's instructions.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assisted in minor procedures, including, IUD Insertion/Removal, Nexplanon Insertion/Removal, Colposcopies and LEEP Procedure.
Performed EKG's
Gave Pediatric Immunizations
Performed blood draws and processed labs to be sent to correct facility.
National Registered Certified Medical Assistant
Urgent Care For Kids
05.2023 - 04.2025
Handled patient callbacks regarding various inquiries and issues.
Maintained adequate stock levels through meticulous oversight of medical supplies.
Regularly replenished facility’s stock of essential supplies.
Communicated with pharmacies for patient prescription management.
Ensured confidentiality of patient information following HIPAA regulations.
Executed processes to fulfill medical and laboratory necessities.
Prepared exam rooms efficiently for upcoming procedures.
Set up specimens for various laboratory tests.
Checked laboratory data for precision and swiftly communicated abnormal findings to medical staff.
Performed routine maintenance on medical equipment in accordance with guidelines.
Scheduled patient admissions through coordination with medical facilities.
Organized treatment rooms, ensuring surfaces were clean and materials restocked.
Executed a range of clerical responsibilities to support staff efficiently in high-demand times.
Processed payments for administrative team.
Provided patient education on maintaining healthy diets, consistent exercise routines, and proper medication usage.
Assisted patients with form completion and inquiries about health care services.
Gathered comprehensive patient information including health history, vital signs, and present medical concerns through interviews.
Performed fundamental health assessments to ensure quality care.
Organized scheduling of patient consultations and subsequent check-ups.
Informed patients about medication details, procedural steps and doctor's guidelines.
Conducted appointment scheduling, greeting of patients and ordering of supplies.
Participated in small surgical tasks supervised by a medical professional.
Kept precise logs of diagnostic, treatment, and prescription records.
Collected, identified and maintained samples systematically in preparation for testing.
Interviewed patients to gather information and confirm visit purpose.
Handled computerized systems to process patient payments efficiently.
Collected and prepared biological specimens for diagnostic testing.
Executed diagnostic procedures like EKGs and hearing screenings following established protocols.
Recorded detailed notes during patient consultations.
Merged external information with medical charts and digital health records.
Administered injections as directed by medical professionals.
Managed medication distribution following physician guidelines.
Contributed insights during sessions aimed at refining care delivery processes.
Organized patient documents for billing and insurance.
Patient Care Technician - Lead
Parkland Hospital - NICU
10.2021 - 05.2023
Facilitated responsibilities in healthcare support roles.
Carried out necessary phlebotomy procedures for the unit.
Supports employee and patient family inquiries by providing necessary assistance and information.
Conducted feeding assistance following guidelines provided by RN.
Ensure continuous communication, safeguarding patient rights and confidentiality.
Tracks patient status consistently and notifies nurses of any condition changes.
Organized patient admissions, transfers, and discharges by creating charts.
Updates precise and timely records of unit-specific activities, including logs, vital signs, ambulation, feeding outcomes, quality control checks, and chaperoning.
Oversaw recruitment and onboarding processes for new technicians.
Conducted staff training sessions.
Maintains work environment and patient care areas following infection prevention and care guidelines.
Demonstrated knowledge of relevant rules, regulations, policies, laws, and guidelines impacting the unit.
Medical Assistant
Sanford Health Peds/Family Med/Walk-in Clinic
04.2020 - 10.2021
Maintains compliance with relevant rules, regulations, policies, laws, and guidelines affecting the unit.
Ensured accurate documentation of vital signs and vaccination details.
Communicated effectively about tests and procedures to parents.
Oversaw operations when the main supervisor was unavailable.
Coordinated orders for necessary supplies.
Supported healthcare procedures through referrals, authorizations, and verifications.
Walk-In Clinic performed EKGs, COVID swabs, flu, strep, and RSV testing. Scheduled labs, radiology, IV insertion, suture removal, and injections.
Medical Assistant
Craig Ranch Ob Gyn
01.2019 - 04.2020
Measured vital signs, obtained chief complaints, and medical histories.
Enhanced documentation accuracy using AthenaNet EMR Software.
Performed injections, specimen collection, prepared examination rooms, and discussed the plan of action with patients.
Addressed phone inquiries about labs and imaging reports.
Assisted the physician with medical exams and procedures, including IUDs, colposcopy procedures, NSTs, and wound care.
Adhered to aseptic techniques in compliance with HIPAA and OSHA guidelines.
Lead NRCMA
Glenwood Medical Associates
12.2016 - 01.2019
Conducted training sessions for new staff to ensure familiarity with tasks and protocols.
Captured essential patient information including vital signs and medical histories.
Utilized Insperity EMR in charting processes.
Performed injections, specimen collection, prepared, and stocked examination rooms.
Documented clinical encounters for providers.
Collaborated with patients to develop actionable plans.
Returned phone calls regarding labs, referrals, prescriptions, and imaging, as well as triaging patients and scheduling appointments for follow-ups, radiology, and specialty clinics, along with getting preauthorizations for medications and procedures.
Conducted insurance verifications for various medical procedures.
Assisted the physician with medical exams, well-woman exams, to include STD swabs and cultures.
Administered wound care using aseptic techniques in compliance with HIPAA and OSHA guidelines.
NRCMA
UNT Health Science Center
11.2012 - 12.2016
Measured vital signs, obtained chief complaints, and medical histories.
Maximized efficiency through the use of NextGen EMR software.
Administered injections, conducted EKGs, performed vision screenings.
Collected and processed specimens.
Ensured readiness of examination rooms for each patient.
Collaboratively developed treatment strategies with patients.
Handled phone inquiries concerning laboratory and imaging results.
Adhered to aseptic procedures in wound care as mandated by HIPAA and OSHA regulations.
Lead Medical Assistant
Advanced Pain Management Clinic
05.2012 - 11.2012
Welcomed patients, guiding them to examination rooms.
Ensure precision of patient information covering medical background, current medications, and presenting issues.
Performed phlebotomy, started IVs for procedures, prepared treatment rooms.
Provide guidance to patients on upcoming treatment options.
Coordinated surgeries with the surgery center and verified insurance.
Maintain a safe, healthy work environment with aseptic technique.
Utilized extensive knowledge of medical terminology.
Executed timely placement of orders to maintain inventory levels.
Ensured equipment met HIPAA and OSHA standards in daily operations.
Education
Associate of Applied Science - Medical Assisting
Kaplan University - Dallas
05-2012
High School Diploma -
Home School
05-1997
Skills
Patient care
Vital signs measurement
EMR management
Phlebotomy procedures
Inventory management
Laboratory specimen handling
Patient education
Injection administration
Clinical documentation
Appointment scheduling
Medical terminology
Regulatory compliance
Confidentiality assurance
Effective communication
Team collaboration
HIPAA protocols
Multitasking and organization
Sterilization techniques
Treatment setup
Conflict resolution
Sample collection procedures
Wound care
Basic life support
Medication administration
Payment collection
Workflow organization
Physical stamina
Vital sign monitoring
Telephone etiquette
Schedule coordination
Healthcare procedures
Verbal and written communication
Needs assessments
HIPAA compliance
Patient scheduling
Time management
Patient documentation
Triage assessment
Clinical applications
Safety compliance
Insurance confirmation
Blood pressure measurement
Medical records oversight
Electronic health records
Problem-solving
Phlebotomy techniques
Medical billing
Patient assessments
Specimens collection and processing
Attention to detail
Compassionate caregiver
Vital signs and examinations
Restocking lab supplies
Compassionate
Wound care and irrigation
Preparing specimens and samples
Prescription refills
Insurance verification
Direct patient care
Accomplishments
Employee of the Month at Parkland in 2021
Certification
National Registered Certified Medical Assistant through NAHP
BLS Certification through AHA
Washington Registered Medical Assistant through DOH.
Travel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA HealthcareTravel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA Healthcare
Recruiting & Operations Support at MSDR Healthcare Staffing, part of AMN HealthcareRecruiting & Operations Support at MSDR Healthcare Staffing, part of AMN Healthcare