Sabrina Westenbarger
Guyton,GA
Summary
Accomplished pharmacist and business professional who brings over 20 years experience in pharmacy practice, operations and team management. Has lead teams and acted as a sole contributor in multiple pharmacy settings and roles. Has experience in roles that are primarily externally facing as well as those who are leading and contributing to internal teams. Motivated by opportunities that allow me to utilize by background as a pharmacist, and business specialist.
Experienced with medication therapy management and patient counseling. Utilizes critical thinking and problem-solving to enhance patient care and optimize treatment plans. Knowledge of regulatory standards and clinical guidelines, ensuring compliance and safety in all pharmaceutical practices.
Overview
30
30
years of professional experience
Work History
Clinical Pharmacist, Compliance Operations
CVS Health
05.2018 - Current
- Leading clinical member of a compliance specialty team responsible for driving a culture of compliance, mitigating financial and reputational risk to the organization, and ensuring adherence to all state and federal regulations within the CVS Long-Term Care book of business, including 80+ long term pharmacies servicing clients and patients in 49 states.
- Successful in a highly matrixed environment working directly with legal, clinical, operational and internal management stakeholders on reacting to and preventing potential breaches of compliance.
- Identifies and develops processes or implements technology enhancements to support the business.
- Designs and executes on proactive auditing tools for pharmacies to maintain compliance with proper prescription dispensing, equipment monitoring and reporting to state and federal agencies resulting in improved accuracy of compliance reporting.
- Lead multiple compliance initiatives impacting all Omnicare pharmacy locations.
- Responsible for updating and reviewing at least annually all Omnicare compliance related policies and procedures.
- Monitor and implement regulatory changes across all impacted states. Ensure successful understanding of updated regulations and appropriate follow up is executed in order to maintain compliance.
- Team lead to oversee and maintain compliance with Prescription Drug Monitoring Programs (PDMP).
- Oversee the management and execution of the temperature monitoring across all Omnicare pharmacies. Develop appropriate actions to follow in the event of a possible temperature excursion.
- Manage the Omnicare fax machine program and sustainability which includes supplying and monitoring fax machines for over 8,000 client facilities.
- Lead Omnicare auditor for controlled substance regulation compliance. Develop and maintain corrective action process for pharmacies who fail these audits.
- Serve as primary contact for state regulation inquiries and Operations Compliance email box.
- Omnicare
Account Manager
Omnicare of Atlanta
06.2017 - 05.2018
- Oversee the management of 36 strategic long-term care accounts situated in Southern Georgia.
- Act as the primary liaison between the client facility and pharmacy for all contract negotiations including drug pricing.
- Was the principle agent to manage all issue resolution between our clients and the pharmacy.
- Acted as an advocate for our clients and the pharmacies who serve them in any context required.
- Provide education to all customers on the proper management of pharmacy operations to ensure both client satisfaction and compliance with state and federal standards.
General Manager / Pharmacist in Charge
Omnicare of Savannah
06.2005 - 05.2017
- Lead the team responsible for all pharmacy operations. Responsibilities include pharmacy practice management, budgeting, operations, staff management, billing, continuing education, payroll and pharmacy consulting to over 30 client facilities served.
- Responsible for all pharmacy operations including a team of 15 staff members and two pharmacists.
- Oversaw billing procedures and accuracy for all Medicare Part D, Part A, Medicaid, and private insurers.
- Provided education and consulting services to over 30 facilities, including SNFs, ALFs, and hospice.
- Conducted monthly chart reviews for Skilled Nursing Facility partners to ensure safe and effective medication use.
- Prepared IV medications using aseptic technique in laminar flow and glove box hoods.
- (Pooler, GA)
- Directed operational strategies to enhance service delivery and patient satisfaction.
- Implemented quality assurance programs resulting in improved compliance with regulatory standards.
- Supervised pharmacy operations, ensuring compliance with regulations and best practices.
- Monitored controlled substances inventory and records, ensuring compliance with state regulations and preventing diversion or misuse.
Pharmacy Manager
Wal-Mart Pharmacy
07.1997 - 06.2005
- Lead a highly successful retail pharmacy team of 12 including three pharmacists.
- Met or exceeded all key performance metrics including prescription volume, patient complaints, wait time, payroll and budget.
- Act as a mentor to newer pharmacists on the team.
- Achieved consistent annual sales growth of ~20%.
- Reduced payroll and controllable expenses while maintaining service quality.
- Provided patient counseling on demand.
- Managed inventory, merchandising, and pricing.
- Selected for Wal-Mart’s Rising Star Program for future district manager training.
- (Pooler, GA)
- Supervised daily pharmacy operations, ensuring compliance with regulations and quality standards.
- Managed inventory levels, optimizing stock to prevent shortages or overages.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Pharmacist
Revco
Savannah, GA
03.1996 - 07.1997
- Processed prescriptions and provided patient counseling in a high-volume retail setting.
- Developed and implemented patient consultation processes to enhance medication adherence.
- Conducted drug utilization reviews to identify potential therapeutic alternatives or interactions.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Education
Bachelor of Science - Pharmacy
University of Georgia College of Pharmacy
Athens, GA03.1996
Master of Business Administration (MBA) -
Capella University
09.2026
Skills
- Compliance management
- Regulatory compliance
- Risk mitigation
- Audit execution
- Policy development
- Process improvement
- Temperature control management
- Pharmacy operations management
- Quality assurance processes
- Current Georgia pharmacy license
- Healthcare policy awareness
- Pharmacy law compliance
Timeline
Clinical Pharmacist, Compliance Operations
CVS Health
05.2018 - Current
Account Manager
Omnicare of Atlanta
06.2017 - 05.2018
General Manager / Pharmacist in Charge
Omnicare of Savannah
06.2005 - 05.2017
Pharmacy Manager
Wal-Mart Pharmacy
07.1997 - 06.2005
Pharmacist
Revco
03.1996 - 07.1997
Bachelor of Science - Pharmacy
University of Georgia College of Pharmacy
Master of Business Administration (MBA) -
Capella University